Home Forums WC Vendors Free Support SellerInfo tabd not visible

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #9082
    emin
    Participant

    Hi guys, first time here. Firstly thanks for the great work with this plugin.

    For some silly reason I am not able to view the Seller Info tab in the product page.

    Appreciate guidance. Have tried all options eg, checking plugins etc, deactivating and so on, to no avail.

    Regards Emin

    #9085
    Jamie
    Keymaster

    Hi Emin,

    What theme are you using. These kind of front end issues are almost always related to the theme not calling code correctly.

    You also need to ensure that the seller info is filled out for the vendor you are looking at.

    cheers,

    Jamie.

    #9087
    emin
    Participant

    Hi Jamie.

    Thanks for quick reply. We are using DIVI.

    It was only when I updated today your plugin that it disappeared. Here is the link as an example: http://grmall.grlive.gr/shop/jewellery/br-n-038/

    Regards Emin.

    #9088
    Jamie
    Keymaster

    Hi Emin,

    I’d be very surprised if divi isn’t loading the WooCommerce templates properly but it might be worth asking to ensure that the following filter is in the theme correctly.

    'woocommerce_product_tabs'

    This is the filter we hook into to add the seller info panel and tab to the product tabs in the front end.

    cheers,

    Jamie.

    #9089
    emin
    Participant

    Will check and come back to you.

    Regards Emin.

    #9090
    emin
    Participant

    Hi Jamie,

    No luck. Do not wan to hassle you much further as I am not currently paying for support.

    Is there a shortcode that I can use to create a custom tab to display the seller info on the product page?

    Have tried and searched but cannot find [wcv_vendor] or equivalent to use.

    Regards Emin.

    #9092
    WC Vendors Support
    Participant

    There’s no shortcode to echo out vendor details, but of course, it’s really easy. It’s just the pv_shop_name and pv_shop_description user meta keys for the vendor, who is the product author.

Viewing 7 posts - 1 through 7 (of 7 total)
  • The forum ‘WC Vendors Free Support’ is closed to new topics and replies.
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