Setting the commission rate

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

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The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

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Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • October 10, 2016 at 12:43 am #44629
    Pippa
    Participant

    Hi guys,

    When editing a new user/vendor there are 2 places that ask for the commission rate. Under the WC Vendors heading it asks for Commission Rate and then further down under Customer Shipping Address it has a Pro Commission Heading with Commission Type and Commission %.

    Do I need to fill in one or both? Does it even matter if I have set the global commission rate in Woocommerce > WC Vendors > Commission

    Thanks

    October 10, 2016 at 2:51 pm #44666
    Anna
    Member

    Hello,
    If you have set the Global Commissions rate using the Pro settings: WooCommerce > WC Vendors > Commissions, then the only time you would need to do anything with those commissions fields under the users admin section is if you want to OVERRIDE the global commissions settings on a per-vendor basis. In that case, you would use the PRO commissions setting for the vendor.
    Example: you have a vendor who is a top seller for the month of December. You award that vendor 100% commissions for the month of January. In this scenario, you’d go to wp admin > users > (edit user link) > Pro Commission and switch this vendor’s commissions to Percent and then 100 .

    October 10, 2016 at 10:59 pm #44690
    Pippa
    Participant

    Thanks Anna 🙂

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