Home Forums WC Vendors Pro Support Settings Tabs Can't Be Selected

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #16540
    Sharon
    Participant

    I am unable to select the Settings tabs other than the Store tab. I have been working to resolve this issue for several hours overnight, because I need to make sure our vendors can personalize their shipping. I need to get this resolved asap because a vendor cannot select – thereby not modify – the Payment, Branding,Shipping, Social tbs. Upgraded to Pro yesterday.

    #16555
    WC Vendors Support
    Participant

    Hi Sharon,

    What theme are you using? This is a known issue with Divi, but that’s the only theme we know about that does it. (And if it is Divi, the theme author has to fix their theme because their javascript intentionally breaks HTML Anchor tags).

    Let me know!

    Ben

    #28839
    Sharon
    Participant

    Ben, you guessed correctly with DIVI. I will see if the new Divi release has fixed any of the issues.

    Many thanks!
    ~Sharon

    #28840
    WC Vendors Support
    Participant

    Hi Sharon,

    Chances are they will just ignore you because they are asses and don’t care. 🙁

    Other members have found the fix: https://www.wcvendors.com/help/topic/divi-theme-rendering-issue-dashboard/

Viewing 4 posts - 1 through 4 (of 4 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
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