NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
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Ben hello:
WC Vendors Pro by WC Vendors – 1.2.5
WC Vendors by WC Vendors – 1.8.8We sell virtual products. Have SHIPPING system disabled in Woocommerce, and WC-Vendors.
wp-admin/admin.php?page=wc_prd_vendor&tab=pro
Disable the vendor shipping system completely. (ticked)The new order confirmation email going to the Vendor still contains a line item: Shipping Subtotal: 0
This obviously does need to appear on the vendor’s virtual and downloadable products.
The new order email confirmations going to the customer and admin (woo generated) are OK, and do not contain a shipping reference.
Any quick fix for this? I need to dig in to the code to fix? A filename/line number at least, to get me going…?
thanks, GARRY, Los Angeles CA
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