Home Forums WC Vendors Pro Support Shipping tick boxes not appearing in wp-admin and Vendor settings not saving

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #37742
    Karen Thomas
    Participant

    Hi @DigitalChild and Ben,

    Got something funny going on with shipping…

    Settings in Vendor Shop:

    In wp-admin > Users, the ticks don’t appear, if I then save, it wipes out the vendor ticks.

    Could this be something to do with me changing the labels and placeholders in:
    /home3/consciouscraftie/public_html/wp-content/plugins/wc-vendors-pro/public/forms/class-wcvendors-pro-store-form.php

    I’m using most recent WCVendors Free and Pro.

    Many thanks,

    Karen

    #37744
    Karen Thomas
    Participant

    Also the SAVE button isn’t working on Vendor Store Settings

    #37750
    Karen Thomas
    Participant

    The thing I’m most worried about is the Save not working since I updated (but obviously would like to know if changing the label names is the reason the ticks are not appearing in wp-admin).

    I deactivated the Store template but that didn’t resolve it. I’m thinking that it’s something to do with me changing the label names on this file:
    /home3/consciouscraftie/public_html/wp-content/plugins/wc-vendors-pro/public/forms/class-wcvendors-pro-store-form.php

    Could you email me the file so I can see if I have caused the issue?
    [email protected]

    Or could it be something to do with using One Social Marketplace?

    Many thanks,

    Karen

    #37757
    Karen Thomas
    Participant

    Sorry for all the messages. I don’t need the file now.
    I have managed to save other vendors settings so I think it’s just happening for one vendor.
    Store name: Mary Hazels Creations
    Vendor name: Delana Cornett

    I can’t see any reason why hers wouldn’t save other than me saving her user settings in wp-admin.

    #37851
    WC Vendors Support
    Participant

    Congrats! That’s a new bug. 🙂 You know the drill!

    #37969
    Karen Thomas
    Participant

    Thanks very much Ben.

    Do you know which bit is the bug or is it all 3?

    1. Changing the labels in class-wcvendors-pro-store-form.php stops the shipping ticks appearing in wp-admin? Or are the ticks not appearing for anyone?
    2. Does saving a user in wp-admin mean that Vendors can no longer Save their settings?
    3. Saving user in wp-admin wipes out any shipping ticks?

    Thank you,

    Karen

    #38079
    Karen Thomas
    Participant

    Just bumping this one x

    #38137
    WC Vendors Support
    Participant

    When in doubt, undo your changes you’ve made to core, and test. Does it work?

    #38169
    Karen Thomas
    Participant

    Sorry when you said ‘congrats that’s a new bug’ I thought you meant it had been recorded and a ticket was raised to fix it? So just wanted to know which bit of it your consider to be the bug or if all the above are bugs.
    Thanks

    #39722
    Karen Thomas
    Participant

    Thanks so much for fixing Jamie @DigitalChild 🙂

Viewing 10 posts - 1 through 10 (of 10 total)
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