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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #32659
    Mubasher
    Participant

    Is it possible to have a tool tip when vendors upload shop banner to give them an idea of the size of image to upload and same for the logos?

    Also on that note what is the ideal size for both?

    #32687
    WC Vendors Support
    Participant

    The ideal size for both heavily depends on your theme and the page templates it uses. There’s no magic numbers. The best way to add a message to the vendors would be to use the action wcvendors_settings_before_branding. Example might be:

    function custom_wcvendors_settings_before_branding(){
        echo 'The best size for a banner is 1000x300px and the best size for a store icon is 200x200px';
    }
    add_action('wcvendors_settings_before_branding', 'custom_wcvendors_settings_before_branding');
    

    That code in your themes functions.php file would take care of adding the text there.

    #32853
    Mubasher
    Participant

    Thanks Ben but I’m a total novice when it comes to this stuff.. How do I get to the function file? Where do I go? I have social marketplace theme installed for reference.

    Any step by step guide would be helpful if you can point me to it. Thanks.

    #32854
    WC Vendors Support
    Participant

    You would go to wp-admin > Appearance > Editor and add that to your functions.php file. This is WordPress 101. If you’d like to learn more https://www.youtube.com/watch?v=XD6hGrZPkQU

    #32919
    Mubasher
    Participant

    Thanks Ben much appreciated, I shall experiment.

    Can I request this be added in a future update as will be helpful for all.

    #32931
    WC Vendors Support
    Participant

    Probably not, no. The resolutions *your* site wants is different than others. Different themes show things in different ways. The filters are there for when you need them, it can be easily customized. 🙂 There’s about 300 filters/actions in WC Vendors Pro, there’s tons of uses to extend and customize. =)

Viewing 6 posts - 1 through 6 (of 6 total)
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