Home Forums WC Vendors Free Support "Shop Settings" Add Media not showing properly

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

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The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

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Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #833
    i2cascot
    Participant

    Hi,

    On the Shop Setting page for the Vendor, when adding the vendor logo by clicking “Add Media”, the overlay (Media Library) looks strange:

    https://www.dropbox.com/s/02dags9fqn1ok74/ColorSnapper.png?dl=0

    Any help much appreciated 🙂

    #837
    WC Vendors Support
    Participant

    Your right, that does look strange! Sadly, it’s a theme problem, not a problem with WC Vendors. Try it with the default 2014 WordPress theme and I bet it looks just fine 🙂

    #844
    i2cascot
    Participant

    Hi,

    Ok, so it would be like a CSS conflict?

    #846
    WC Vendors Support
    Participant

    Good question! I dont know. It could be a number of things. There’s so many horribly crappy themes out there that it is very difficult to say. Try with the default WordPress 2014 theme, does it work?

    #850
    i2cascot
    Participant

    Hi,

    Indeed it works fine with TwentyFourteen, not sure whats the problem with my Premium theme. I have contacted the theme support and see what they come up with.

    Just to let you know, that we love this plugin and support is fantastic and we are looking forward to its updates 🙂

    #851
    WC Vendors Support
    Participant

    Thanks! Glad your getting good use out of WC Vendors. Usually theme makers are either excellent or rotten at fixing things, I hope yours is on the excellent side. 😉

    #861
    sporbillis
    Participant

    Facing same problem too, using legenda premium theme 🙁

    #865
    i2cascot
    Participant

    Yea, I am using same theme, their is a 2.4.1 update but it didn’t resovle the issue.

    #871
    WC Vendors Support
    Participant

    With the million themes out there, it’s kinda crazy that both of you happen to be using the same one. 🙂

    #872
    i2cascot
    Participant

    Totally, but it’s a great theme with great support. Currently trying to sort out the issue.

    #874
    sporbillis
    Participant

    @i2cascot , if you manage to resolve the issue please post here so i can fix it to. Please make sure that whatever modification we need to do we don’t lose it on update

    #875
    i2cascot
    Participant

    Of course, no worries. And yes, this is how I function usually, changes that don’t get lost in updates 🙂

    #902
    i2cascot
    Participant

    Great news guys, issue resolved:

    With Legenda, to retain changes after updates, create a child theme and add this to your child style.css:

    .media-frame select.attachment-filters {
    margin-top: 1px !important;}
    .media-frame .search {
    margin-top: -3px !important; }

    .media-modal-close span.media-modal-icon {
    width: 150px !important;
    }

    .media-modal-close {
    right: 120px !important;
    }

Viewing 13 posts - 1 through 13 (of 13 total)
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