September 1, 2016 at 6:04 am #41600Thomascz4 pts@thomasczOctober 4, 2016 at 6:13 am #44211
I like this idea. I’d be curious to see some examples of real, active marketplaces that are using WCVendors.October 5, 2016 at 5:04 am #44316
I’ll show you mine if you show me yours 🙂 http://thcmmarketplace.com/October 5, 2016 at 5:21 am #44317Pousis5 pts@pousisOctober 8, 2016 at 3:05 pm #44556October 9, 2016 at 2:01 pm #44612
@christopherclark Yes, we did have it listed on Flippa but decided not to go through with it.October 9, 2016 at 3:32 pm #44614
@thehappycouponer Glad to hear… what you came up with is pretty awesome!
Any advice for someone just getting started? WC Vendors and WordPress seem to make it pretty easy to get a nice looking Marketplace started… I’m a little less sure on getting traffic to a website / persuading vendors to open a store.
ChrisOctober 9, 2016 at 4:14 pm #44617benWC Vendors Official Support293 pts@ben
http://wedding-recycle.com/ is one I know I can share, it’s well designed and heavily trafficked.
There’s sooooooo many marketplaces we get to see but we wont disclose your site URLs unless you’ve given us permission of course! Feel free to share your marketplace here if you like, of course!
@christopherclark — Anytime I work with a new site that wants to charge vendors to sell things, the biggest mistake I see is they try to charge vendors to sell things. They then have a new site with 0 customers and 0 vendors and wonder why in 3 months only 2 vendors registered and still have $0 in sales. You gotta promote your marketplace, encourage your vendors to share their store URLs on social media, things like that. Get the vendors to list as many products as you can and then work as hard as you can to get those products to get sold to customers. Once the ball starts rolling it just keeps growing……….October 10, 2016 at 6:55 am #44637
@christopherclark Ben’s right. When we first started we let vendors in for free – no shop fee and no listing fee – and we only charged them 5% of the sale. You can see buy the prices on our site that 5% isn’t even enough to cover the Paypal fee.
We did this for the first 5 vendors, then for the next vendors who joined we charged them a $20 monthly shop fee and 10% of sales. Still barely covered Paypal but at least we made some profit.
We no longer have a shop fee, we only charge a selling fee which is on a sliding scale. (Ben and Jaime coded it for us and for that we will be eternally grateful!) It’s attractive to vendors if you can tell them they’ll have an unlimited number of listings and it won’t cost a cent unless they sell.
In the beginning, to get vendors, we emailed our customer base and let them know they could sell on our site and we did some paid promotion on FB. (We only spent about $25) I also went to our main competitor and emailed all of their sellers. (Yeah, it was a dirty move, but this is business LOL)
We also searched all of the coupon sellers on Ebay and sent all of them messages via Ebay. I think we sent around 600 messages LOL
Now it’s pretty much word-of-mouth. We’re highly visible in our marketplace now so both customers and vendors come to us without much effort on our part.October 13, 2016 at 6:17 am #44892
Thank you both for your responses! 🙂 Very helpful information.
@thehappycouponer Just curious, why not use Stripe or PayPal to allow users to checkout without leaving your website? I noticed users are currently re-directed to PayPal at checkout. Would that solve the issue of illegitimate PayPal disputes?
Hope y’all have a great Thursday!October 13, 2016 at 6:41 am #44899
@christopherclark We probably average 1 Paypal claim a month so it’s just a case of “If it ain’t broke, don’t fix it.” Plus, I’m not an expert at coding. Right now, knock on wood, our site is running better than ever, thanks to Ben and Jaime. Again, if it ain’t broke, I ain’t touchin’ it!
We have a very stern internal policy – Any customer who files a Paypal claim for almost any reason is automatically banned from shopping our site – forever – whether they’re right or wrong. All vendors are notified when someone is added to the banned list and they ship at their own risk if that customer happens to create another account. If a banned customer does happen to sneak through the vendors always let me know to refund the order because they refuse to take the risk.
We don’t publicize that, but we do let the customer know they’ve been banned for life when they file a claim and we put up a hell of a fight with Paypal. (We usually win, too). In this business, word-of-mouth travels fast. Nobody wants to get banned from our site because we’re just that awesome 🙂 so very few people file Paypal claims.
Ours is a different kind of business, though. Our Terms and policies are worded strongly and broadly and wouldn’t work for most other sites. We handle business as ‘professionally’ as possible, but we’re also selling to a tough crowd, with dozens of orders each day and low profit margins, so we have to be tougher or we’ll get eaten alive 🙂October 15, 2016 at 4:53 pm #45111
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