Home Forums WC Vendors Pro Support Simple Auction Plugin Issue

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Viewing 31 posts - 1 through 31 (of 31 total)
  • Author
    Posts
  • #22586
    konakid
    Participant

    Hey Ben,

    I’m sure you will be happy to hear that things are finally going well with my project. Hopefully that will result in a little less support time needed on your end. 🙂

    One issue during the conversion to Pro and with the Simple Auction Plugin —– On the front end (edit product) all current Auction items are now showing as Simple Products, with no prices or anything. However, when I view them in the backend, the proper settings still appear to be intact.

    This is of course going to confuse some vendors if they try to edit their products from the front end. Not a big problem for me, unless the backend setting are not honored. But for a large established site, with many auction vendors – it could be a mess – when undergoing the conversion.

    Is there anyway to “re-index” those products and have them show correctly on the frontend when editing? As Admin, I intend to duplicate and re-list many auction items from the backend (since “duplicate” is not permitted by Vendors) – and then change the vendor name. And do the same for other Vendors. I have a feeling these will also not show correctly from the Vendors dashboard.

    #22590
    konakid
    Participant

    Ben – much bigger issues than I initially thought. Even if an Auction Product is added from the frontend, the Vendor cannot go back and edit. When clicking on edit, it appears as a Simple Product with all the pricing and Auction info missing. But it still appears to be an active auction and the info is there in the backend.

    In addition, The Product Description is mandatory. So if only the Short Description is filled in the Product can not be added, and all the information is deleted – so the Vendor has to start the listing again from scratch.

    Even if the Description is hidden on the Product Form, the product still demands a Description.

    And one more thing, photos have to be added one at a time. I can no longer choose multiple photos from previously uploaded photos.

    #22595
    konakid
    Participant

    Ben – if it helps,

    I can confirm the following. This is not a Divi issue. It does the same thing with one of the “stock” WP themes.

    That is, the front end will not pull any of the Auction Product info from the backend. It doesn’t even recognize it as an Auction Product – so all auction info – the prices (starting, reserve, increments, etc) and the starting and ending dates of the auction are not there. But the Product Name, Descriptions, and even the Vendor Shipping amounts/settings are there.

    And if I put in new values in a price field (or starting/ending dates) the new values are saved and the whole listing remains intact.

    #22613
    Karol
    Participant

    I can confirm I have the same issue (but I relay appreciate this plugin ) .

    #22660
    konakid
    Participant

    I too want to express that I really appreciate the plugin – and all of the great support WC Vendors supplies. And while it is a free plugin, it is the main reason I bought Pro.

    #22668
    Karol
    Participant

    I looked for the solution and I notice that on http://www.wcvendors.com on my website copy, the plugin work fine. I still can’t find what cause the issue.

    #22733
    konakid
    Participant

    Ben/Jamie,

    Is this something you intend to look into? I’m just curious about the status so I can advise vendors?

    #22749
    WC Vendors Support
    Participant

    We’ll be looking into it, yup, just working on a new release of Pro right now. I’ll update this thread tomorrow evening after I’ve had time to test.

    #22760
    konakid
    Participant

    Thanks Ben – I knew you were working on the pending release – Just wanted to make sure we weren’t slipping through the cracks.

    #22936
    konakid
    Participant

    Anticipating Jamie’s (or Ben’s) request……

    I deactivated every plugin except WC Vendor Free and Pro, Simple Auction, and Woocommerce. And I switched to the Twenty Fifteen WC theme. And the problem persists.

    Have you been able to replicate this issue? I asked the Simple Auction guy if he could provide any info that could help. This was his reply – “Guys from WC Vendors missed something… have you reported this issue to them?”

    #23037
    konakid
    Participant

    Still hoping for some progress report. I don’t know what to tell auction vendors who are waiting for the ability to list and edit.

    #23045
    WC Vendors Support
    Participant

    The simple auction guy won’t help, it’s not his integration. 😉

    Confirmed the issue, we’ll have that patched up in the next day or two. I’ll then let you know when it’s released again.

    As for the description being required, you can change it so it is not required. To do that, the example KB article on making a field required or not required. Where it says 'data-rules' => 'required', change it to 'data-rules' => '',

    https://www.wcvendors.com/kb/make-product-fields-required/

    #23049
    WC Vendors Support
    Participant

    The fix for this is in the Pro template. Unzip and replace this file in /plugins/wc-vendors-pro/templates/dashboard/ and you should be good.

    https://www.wcvendors.com/tmp/product-edit.zip

    #23056
    konakid
    Participant

    Thanks a million Ben – I know how busy you guys are right now. However – it’s still not working.

    So I checked your new product-edit.php against what was already there, and it looks as if you may have inadvertently sent the same file as the original. (I don’t know how to compare other than visually) But it looks to be identical.

    Attached is what I got when I unzipped.

    #23057
    konakid
    Participant

    Looks like it didn’t attach. Anyway, can you double check the file you zipped, please.

    CORRECTION EDIT: My apologies, my mistake. Edit Product still defaults to Simple Product, but if you then go to Auction Products, the info is there (unlike before). Success.

    However, the Calendar dropdown for the starting and ending auction dates has changed slightly, and is now “cutoff.” Is that something you could check please?

    #23065
    konakid
    Participant

    Again – my apologies – the problem with the calendar is not occuring on my live site (only my dev site). So, all is good.

    I need to stop playing with code when I can barely stay awake. 🙂 Sorry.

    Again – many many thanks. I’ll be test driving everything again in the morning. But for now, I am very pleased with your fix.

    #23079
    Anna
    Member

    Is the zip file above, and fix to the dashboard, a file that is needed by all of us that are using the simple auctions plugin?
    TY

    #23080
    WC Vendors Support
    Participant

    Anna: Yes. We forgot to add the object id to the templates and that’s just an updated template to fix it. Copy to /plugins/wc-vendors-pro/templates/dashboard/ and use it as your base if you are tweaking your own templates.

    This template will be the default template included in v1.2.3, as well. You just get early VIP access. 😉

    #23130
    konakid
    Participant

    For anyone following this. While that tweak to the product-edit template does fix several issues with editing (Thanks again Ben) – there are still a couple remaining with Reserve Price and Buy It Now Price. I am starting another topic so as to hopefully keep things less confusing.

    #23149
    WC Vendors Support
    Participant

    If you have existing issues, post them here, no need to keep spamming the forums with a new topic about the same thing every day.

    #23165
    konakid
    Participant

    Sorry – on the forums I moderate I prefer to limit long run-on topics focusing on different issues.

    So, here’s the other problem – the Buy It Now price field is blank when returning to edit a Buy It Now Auction Product. But the problem extends beyond that.

    I think it is blank because when filling in an Auction Product Buy It Now price on the front end, the price is instead added to the Simple Product Reg. Price field when saved – causing several issues.

    Example:
    – Add auction product and add a “Buy it Now” price
    – Nothing happens (No Buy It Now appears on listing). But if you check, the Buy It Now price was added (for some reason) under the Simple Product Tab as the Regular Price. This also means the product is incorrectly listed as “On Sale.” – with no Buy It Now price listed. (But these are two different and should be unassociated features).
    – So, you return to edit/correct. The Buy It Now field is unsaved and empty. So, you delete the Simple Product Reg Prod. field and again fill in the Buy It Now field. You save again, but the situation repeats.
    – So, return again and leave Reg. Price Simple Product field filled in, but you add a Buy It Now price (so both are now filled in). Now the Buy It Now does appear on the listing. (even if the two prices differ) But Buy It Now will not work unless you keep the Simple Product Reg Price field filled in with something – anything.
    – But, the Buy It Now price is still not really “saved.” Because if a vendor returns to check or edit any info again – the Buy It Now field is again unsaved and empty. So if the product is saved without noticing this, the listing will now state “Buy it now for $0.00.”

    This happens because if the Simple Product Reg Price remains filled in on the front end, for some reason this activates the Buy It Now price in the listing even if there is no value entered in Buy It Now.

    These two prices – Simple Product Reg price and Auction Product “But It Now” price should operate independently – as they do when using SA and WC Free.

    #23268
    Jamie
    Keymaster

    Hello

    I think I know what the issue is with the buy it now and after I answer all my outstanding forum replies I’ll test my theory. The issue is when we add the auction tab to the front end we are adding another ‘buy it now’ field which leads to normal products no longer saving their prices which is a huge problem. I renamed the buy it now field to fix this bug however I may have missed the recall and edit data.

    I’ll return with my results later today. Thanks for your patience.

    cheers,

    Jamie.

    #23345
    konakid
    Participant

    Thanks a bunch Jamie – as this is a super important feature for many auction vendors. Your logic sounds like you are on the right track.

    One other minor thing since you will be immersed in the code already. When a vendor goes to edit an Auction Product, it would be best if they were immediately taken to the Auction Product and not to the Simple Auction Product screen. This is confusing to some vendors, who are not always the best at working through anything but the obvious.

    And thinking ahead, in similar fashion, when you get variable products set up – when editing a variable product, a vendor should be taken to the Variable Product “set up.”

    #23349
    konakid
    Participant

    Looks like my previous question didn’t get posted.

    Presently the Product Description is mandatory – and an Auction Product will not save without it being filled – even when removed from view. I wish to make it not mandatory.

    Ben sent me to the KB where there are instructions on how to make this optional (not required). So, I added the following to my theme’s function.php and got an error message. I guess there is something I am supposed to know about coding which I don’t. Here is the error message:

    Parse error: syntax error, unexpected ‘=>’ (T_DOUBLE_ARROW) in /home/konakid/public_html/wp/wp-content/themes/Divi/functions.php on line 7989

    Here is the code I added:

    /* WC Vendors Pro – Make Description Required */
    function wcv_product_description_required( $args ) {
    $args[ ‘custom_attributes’ ] => array(
    ‘data-rules’ => ”, // Change ‘required’ to ” to make it not required (just remove the word required but keep the single quotes)
    ‘data-error’ => __( ‘This field is required.’, ‘wcvendors-pro’ )
    );
    }
    add_filter( ‘wcv_product_description, ‘wcv_product_description_required’ );

    #23363
    WC Vendors Support
    Participant

    The gist has been updated, give the KB link another copy/paste.

    Ben

    #23447
    konakid
    Participant

    Thanks Ben – However – I added the following to my Child Theme’s function.php

    /* WC Vendors Pro – Make Description NOT Required */
    function wcv_product_description_required( $args ) {
    $args[ ‘custom_attributes’ ] = array();
    }
    add_filter( ‘wcv_product_description’, ‘wcv_product_description_required’ );

    And now the heading for the description field is no longer there. And I get the following error message when trying to add a product – whether it is a simple or auction product – and even if I add a description it generates this message.

    #23719
    Jamie
    Keymaster

    Hello,

    For the buy it now price issue, I’ve fixed this in the simple auctions integration plugin so it now displays correctly on the auctions tab. The buy it now price was always saving, it just wasn’t being retrieved to display on the auctions tab correctly. The Buy it now price and the regular price are actually the same field in the wp-admin product edit screen, the DO NOT operate independently of one another even if you disable BOTH our plugins. You can check this by looking at the form field ids for regular price (_regular_price) and the buy it now input id is also (_regular_price) which is why when you add a buy it now price OR regular price then both get filled in and if you delete either one then both are cleared.

    I have added a product on the backend with my admin (so no wc free or pro interacting with simple auctions ) and I see no buy it now price with the store front theme. I cannot get the buy it now to display at all even without our plugins activated.

    cheers,

    Jamie.

    #23777
    konakid
    Participant

    Thanks a million Jamie – I know how busy you have been. Before spending anymore time with these issues, please check with Ben, as I will be sending him an email that will be of interest.

    #24385
    konakid
    Participant

    Hi Guys – I’m Back,

    In an attempt to revisit and resolve the various issues mentioned above, I have the following update.
    – Short Story – Jamie’s fix for the “Buy It Now” is working. Thanks again Jamie.
    – The start/end times for auctions – (specifically hours/minutes) – is still treated differently by the frontend and backend, and this causes conflicts when editing products (by admin and vendor). Problem is that the backend will not allow an add/edit without a time of day – but the frontend will not accept a time of day. I hired a developer to fix this and it looks as if I now have a script that solves this problem. You are welcome to look at it if you care to add this to the core.

    But this still leaves two very important “bugs,” that I think are better addressed from your end – PLEASE.
    1) My best explanation – If an admin has to visit an auction product to help a Vendor, and/or edit/fix something, this is what happens. After any such admin edit (however minor) if the Vendor should then need to edit the same product from the frontend, there is a bug. On entering the edit page, the auction end time is reset to the same time as the start time. So, if a Vendor visits the product just to add a new photo, change a Reserve price, etc. and saves – the auction immediately ends, since the end time has now been passed. And he may never even visit the window where he would notice this change in end time (but even so, it is easily missed). This auction ending is irreversible. All bids are final, the sale is “incomplete,” but it has been “completed.” And things are a mess for the bidders, vendor, and admin. (Note: if an admin does nothing, and a vendor returns to edit his product, the end time is saved correctly) So, as is, an admin can not directly assist a vendor with his product listing – however minor.
    2) And to exacerbate the above, the auction re-listing features are still missing/unavailable from the front end. There should be an option when adding a new product to set up an automatic relisting if the product does not sell. This is not available. Or, if the auto relist is not chosen when initially added, the vendor still has the option to manually relist after the auction ends by checking a checkbox (that appears after an unsuccessful auction) and adding new start/end times. This is also unavailable. This saves vendors insane amounts of time by not having to add products from scratch after each unsuccessful auction (ten seconds instead of 10-15 minutes) Or after each unintentionally ended auction as a result of Bug #1 above. In short – a vital function.

    #59059
    Rick
    Participant

    I wasn’t able to fix this issue. My items are still deleting once the auction finishes.

    #59100
    Anna
    Member
Viewing 31 posts - 1 through 31 (of 31 total)
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