Home Forums WC Vendors Free Support Site Crashes on Update

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #59539
    Markus
    Participant

    I just updated my site with the latest WC Vendors a moment ago and it immediately crashed. Apparently something broke on line 366 of classes/front/dashboard/class-vendor-dashboard.php.

    I copied an older version of the file to the site and it worked again.

    #59541
    WC Vendors Support
    Participant

    That file has not changed in 20+ days, however we’ll get on it like white on rice and have it fixed (if it’s us!) in no time with 1.9.10 if it requires a patch.

    #59542
    Markus
    Participant

    It could have been corruption on upload. I don’t know but…

    #59543
    Jamie
    Keymaster

    Hello

    Can someone post the actual log file so I know what is going on? Without any reference I’m making stabs in the dark which is going to take fixing this problem a lot longer.

    cheers,

    Jamie.

Viewing 4 posts - 1 through 4 (of 4 total)
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