NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
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- This topic has 6 replies, 3 voices, and was last updated 8 years, 6 months ago by
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That’s quite strange. Could you provide some admin details to your site so I can hop on and check it out?
Nielsen is an Administrator, not a Vendor. Admins are not vendors. Vendors are vendors. 🙂 Change Nielsens role to Vendor and check again.
If that doesnt help, it’s your theme.
Notice how xxx.xxx.xxx.xxx/ shows no sold by, but xxx.xxx.xxx.xxx/shop/ DOES show the sold by? Theme. 🙂
Nope. Turns out it was a caching problem.
However, The below two line is definitely an issue. At least to me.
Nielsen is an Administrator, not a Vendor. Admins are not vendors. Vendors are vendors. 🙂 Change Nielsens role to Vendor and check again.
This worked with the free version. I don’t see a reason why it should break with Pro. Admins could be selling as well.
The links now appear fine except that it doesn’t filter product nor does it take to the vendor page. This is when the role is not a vendor.
Hello,
The free version does not include a link in sold by if the owner of the product is admin.
cheers,
Jamie.
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