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- This topic has 5 replies, 2 voices, and was last updated 7 years, 2 months ago by Anna.
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AuthorPosts
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January 14, 2017 at 6:56 am #53051ColParticipant
Hi,
WC Vendors was recommended to work with Simple Auctions plugin but when I log in and go to edit or view my products at the backend I cannot see any in the list.
When I select from the dropdown I get the “you don’t have permission for this”
It seems that somehow WordPress and WC vendors is trying to list all the auctions but because of a permissions issue I am getting blocked.
My server has ticked all the boxs in regards to updates etc…I am able to post a new product/auction…but just can’t view or edit in the backend.
Any insight would be handy.
Cheers.
System Status
——————–### WordPress Environment ### Home URL: http://www.gigisland.com Site URL: http://www.gigisland.com WC Version: 2.6.9 Log Directory Writable: ✔ WP Version: 4.7.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US ### Server Environment ### Server Info: Apache PHP Version: 5.6.29 PHP Post Max Size: 8 MB PHP Time Limit: 600 PHP Max Input Vars: 1000 cURL Version: 7.38.0 OpenSSL/1.0.0 SUHOSIN Installed: – MySQL Version: 5.6.34 Max Upload Size: 2 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ❌ wp_remote_post() failed. PayPal IPN won't work with your server. Contact your hosting provider. Error: cURL error 35: Unsupported SSL protocol version Remote Get: ✔ ### Database ### WC Database Version: 2.6.9 : woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ woocommerce_shipping_zones: ✔ woocommerce_shipping_zone_locations: ✔ woocommerce_shipping_zone_methods: ✔ woocommerce_payment_tokens: ✔ woocommerce_payment_tokenmeta: ✔ MaxMind GeoIP Database: ✔ ### Active Plugins (42) ### Add From Server: by Dion Hulse – 3.3.2 Advanced iFrame: by Michael Dempfle – 7.3 AG Custom Admin: by WAP – 5.7.1 amr shortcode any widget: by anmari – 3.3 Anything Popup: by Gopi Ramasamy – 6.2 bbP private groups: by Robin Wilson – 3.2.8 bbPress: by The bbPress Community – 2.5.12 Cloudflare: by John Wineman Furkan Yilmaz Junade Ali (Cloudflare Team) – 3.1.1 Contact Form DB: by Michael Simpson – 2.10.26 Contact Form 7: by Takayuki Miyoshi – 4.6 Easy Instagram Feed: by priyanshu.mittal,a.ankit – 1.9 Emoji Settings: by Sybre Waaijer – 1.0.10 EWWW Image Optimizer: by Shane Bishop – 3.2.1 Front End PM: by Shamim – 4.5 Anti-Malware Security and Brute-Force Firewall: by Eli Scheetz – 4.16.39 iframe popup: by Gopi Ramasamy – 2.2 Instagram Feed: by Smash Balloon – 1.4.8 WPBakery Visual Composer: by Michael M - WPBakery.com – 4.12.1 Multisite User Sync: by Shamim – 1.1 Quick Page/Post Redirect Plugin: by anadnet – 5.1.8 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6 Remove Dashboard Access: by Drew Jaynes (DrewAPicture) – 1.1.3 Require Featured Image: by Press Up – 1.2.3 Send Anywhere (File transfer): by Estmob Inc. – 1.1.0 Simple Custom CSS: by John Regan Danny Van Kooten – 3.3 Smart Watermark: by Alex Muravyov – 3.0.1 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.12.29 Upload Url and Path Enabler: by Grégory Viguier – 1.0.4 User Role Editor: by Vladimir Garagulya – 4.30 UserPro: by Deluxe Themes – 4.8 W3 Total Cache: by Frederick Townes – 0.9.5.1 W3TC Auto Pilot: by Sybre Waaijer – 1.1.7.1 WooCommerce 2Checkout Payment Gateway Free: by Najeeb Ahmad – 1.7 WooCommerce: by WooThemes – 2.6.9 Facebook Login: by Damian Logghe – 1.1.5 WP Gallery Custom Links: by Four Lights Web Development – 1.11 WP Instagram Widget: by Scott Evans – 1.9.8 WP Live Chat Support: by WP-LiveChat – 6.2.11 WP-PageNavi: by Lester 'GaMerZ' Chan – 2.91 WP Video Lightbox: by Tips and Tricks HQ Ruhul Amin – 1.8.4 WPide: by Simon @ WPsites – 2.4.0 User Rating Add-on for UserPro: by Deluxe Themes – 3.0 ### Settings ### Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 ### API ### API Enabled: ✔ ### WC Pages ### Shop Base: #288 - /shop/ Cart: ❌ Page does not contain the shortcode: [woocommerce_cart] Checkout: #290 - /checkout/ My Account: #291 - /my-account/ ### Taxonomies ### Product Types: auction (auction) external (external) grouped (grouped) simple (simple) variable (variable) ### Theme ### Name: Taskerr Version: 1.1 Author URL: http://wwww.appthemes.com Child Theme: ❌ – If you're modifying WooCommerce on a parent theme you didn't build personally then we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: –
January 14, 2017 at 4:04 pm #53089AnnaMemberHello–
Are you trying to use the Vendor Dashboard while logged in as an admin? Admin are technically not vendors, so although you can list products from wp admin > products, you can’t use the vendor dashboard as if you are a vendor.You also have a few errors in your Woo Commerce System Status:
Cart: ❌ Page does not contain the shortcode: [woocommerce_cart] You will want to fix that
Overrides: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.^ this may cause issues with the vendor store pages displaying correctly.
January 15, 2017 at 11:46 pm #53213ColParticipantHi Anna,
Sorry for the delay and thank you for your response…
No, I am accessing the vendor dashboard as a vendor only. I am able to add products at the back-end but I’m not able to view or edit them.
When I select from the drop down box’s to view my products I get the entire list to choose from which includes the products from other sellers. I think this is the problem…..Then when the page reloades I get the wordpress “you don’t have permission for this page” error.
I will look at the other cart page issue also.
Thanks
January 18, 2017 at 9:51 am #53448AnnaMemberHello,
OK- well first you can try resetting the vendor and pending vendor roles: wp admin > woocommerce > system status > tools… RESET WC VENDORS ROLESSecondly- if the role reset does not help- you have a lot of plugins installed. So to debug, please deactivate all plugins except woocommerce & wc vendors. Test.
In your system status above, it also indicated that your theme is not properly WooCommerce compatible- this may cause you issues in the future:
Overrides: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.You also have this warning:
Remote Post: ❌ wp_remote_post() failed. PayPal IPN won’t work with your server. Contact your hosting provider. Error: cURL error 35: Unsupported SSL protocol version
so you will want to discuss this with your host if you plan to use paypal. Are you intending to use SSL? I do not see it configured at the time.
January 22, 2017 at 6:08 pm #53913ColParticipantHi Anna,
I tried all your suggestions – but none worked.
I have tried various other work arounds with the same result.
I have decided to remove all links that allow the user to edit products in the backend.
I will leave this job to admin if posssible.
If you could point me to the folder where I can remove left bar user/admin menu items this would be appreciated.
Thanks
Col
January 23, 2017 at 7:55 pm #53986AnnaMemberI am having difficulty figuring out what your issue is or issues are.
Are you using WC Vendors and WooCommerce Simple Auctions plugins?How are your vendors logging in? Are they using the woocommerce my-account?
Do you have SSL? -
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