Home Forums WC Vendors Pro Support "stores" and "sellers" menu not working

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #65408
    Borima
    Participant

    Hi,

    I have everything updated to latest version but my site still has problem with “stores” and “sellers” menu. when click on it, the page does not show the content.

    I deactivated all plugins just keep woocommerce and wc vendor pro. still the 2 menus not working.

    Could you please advice the fix?

    #65458
    Anna
    Member

    @winalan
    Hello,
    Those pages are coming from your theme & the BuddyBoss Marketplace plugin- not WC Vendors.
    You need to configure those int he buddyboss marketplace plugin.
    If you have further issues, please ask buddyboss for assistance- the authors of your theme and the buddyboss marketplace plugin.

    #67208
    Borima
    Participant

    Hi Anna,

    I’m waiting for response from buddyboss not he matter. Now we have new problem with adding item on a vendor. It has been working fine until we added more than 2500 items on that one vendor than there is an error overtime we added a new item i.e. when vendor fill in new item at fronded and click add item then the page show bank (safari, firebox) and when we try it on Chrome it show this error message as in this screenshot https://www.dropbox.com/s/ml1frc506rkfbhz/IMG_0497.jpg?dl=0

    Please advice the fix.

    Rgds

    #67274
    Borima
    Participant

    hi,

    i found the fix. it’s php memory exhausted and the fix is simply increasing memory on wordpress config file:
    define( ‘WP_MEMORY_LIMIT’, ‘256M’ );

    thanks

    #67314
    Anna
    Member

    @winalan
    Yes – glad that issue is resolved.
    FYI – for the Stores and Sellers pages to work, you do need to have the Marketplace plugin by BuddyBoss installed and activated.

Viewing 5 posts - 1 through 5 (of 5 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.