Home Forums Stripe Commissions & Gateway Support Stripe Checkout Fields

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #58872
    The Ebook Giant
    Participant

    By default there aren’t fields like Full Name, Address, Country etc for the Stripe Checkout Gateway so I had some questions.

    1. Is there a way to collect those details with Stripe Checkout enabled?

    2. Are you required to collect those details? (Heard some CC companies deny charges based on this factor. Personally had one charge denied so far.)

    3. Is it possible to add fields that are conditional and only appears when Stripe is selected as payment method? (If yes, I’d appreciate if someone pointed me in the right direction of getting this to work).

    Thanks in advance.

    #58997
    Anna
    Member

    Hello,
    I believe this information is collected with the billing details at checkout.
    The customer must enter a billing name, address, email, phone, etc. Then the payment details are entered.

Viewing 2 posts - 1 through 2 (of 2 total)
  • The forum ‘Stripe Commissions & Gateway Support’ is closed to new topics and replies.