NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 4 replies, 3 voices, and was last updated 8 years, 1 month ago by
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Hello!
I have an issue with the Stripe + Commissions addon. I’ve set up 2 accounts on stripe, one for the site owner and one for test vendor. I’ve linked the stripe accounts and created 2 products, one for each WP account, both at €100. The “Default commission (%)” is set up in the settings to 90. I added both products to the cart, so the vendor should receive €90 and site owner should receive €110, but when I make a payment the full €100 goes to the vendor. When I go to the “Commission” menu under Woocommerce it says €90.00 paid to the vendor, but on stripe it says €100 on both vendor and main account. What may be the issue?
Thank you,
RonanSorry, I didn’t notice the Application Fee in the Stripe dashboard. It works flawlessly, thank you! 🙂
- The forum ‘Stripe Commissions & Gateway Support’ is closed to new topics and replies.