NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
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In WooCommerce > Settings > Checkout > Stripe Connect there is a field for ‘Client ID’ under which it says “Get your client ID from your stripe account, the Apps menu.” There is no ‘Apps’ menu. Where do I find this Client ID?
It’s somewhere in your (the admins) Stripe Account. Stripe changed the front end interface recently, but it’s in there somewhere. If you cant find it, Stripe would be able to help by giving them a quick phone call.
This was Stripe’s reply (via email):
The “Client ID” may be a reference to your username but I would suggest reaching out to WordPress instead. Since they’re the ones that made the integration, they can tell you exactly what information they need to get your plugin up and running.
So by ‘Client ID’ do you actually mean username?
Are you implying that I need to go through the process of ‘registering a platform’ for ‘Stripe Connect’ via our account? I must be either clueless or completely missing your documentation/guidance around setup. I’m really not sure how I am meant to know what is required on the Stripe end in order to make it work with your plugin…
- The forum ‘Stripe Commissions & Gateway Support’ is closed to new topics and replies.