NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

To request help, please  OPEN A SUPPORT TICKET   and we will assist you.

Thank you to all of our customers!

This topic contains 7 replies, has 2 voices, and was last updated by  INSEUNG HWANG 5 months, 3 weeks ago.

  • Author
    Posts
  • #69429
     INSEUNG HWANG 
    @gimart

    Hi Team,

    I just bought stripe and ended up to realize that it’s not support South Korea where my business is based.

    Is their any ways to get refund for my purchase? It’s totally useless and I didn’t get any notice regarding the country. Please help me.

    #69535
     Anna 
    WC Vendors Official Support
    @fervous
    This reply has been marked as private.
    #69716
     INSEUNG HWANG 
    @gimart

    Thanks Ana,

    Please let me know once the refund has done.

    #70505
     INSEUNG HWANG 
    @gimart

    Hi Anna,

    It’s been quite long time since I requested this and haven’t had any feedback. Could kindly check how the process is going on?

    Thanks.

    #70640
     Anna 
    WC Vendors Official Support
    @fervous

    @gimart
    Hello,
    Yes- I will check on this again.

    #71864
     INSEUNG HWANG 
    @gimart

    Hi Anna,

    Thanks for your reply. Any update here? Are you working on re-fund or working on the service to be available in Korea? I guess the former? Please let me know if there’s any updates.

    #72723
     INSEUNG HWANG 
    @gimart

    Hi Anna,

    Any update here?

    #72726
     INSEUNG HWANG 
    @gimart

    Hi Anna,

    Thanks for your feedback.

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