NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 6 replies, 2 voices, and was last updated 8 years, 4 months ago by
.
-
Posts
-
Hello! I have trouble moving the WC Vendors PRO for a test site to the original site. I deactivated the license and the plugin, but allows me to enable
What could be happening?
Thank you. Cheers!
Monica
Hi Monica,
Have you deactivated it from http://www.wcvendors.com/my-account/ ? Try that, and it should work just fine.
Ben
For some reason you have two accounts here. Login as your sopor…@cri…..com email address — the account you are posting on now is not the account you purchased Pro with. 🙂
It is the same account. After making the purchase modify the email to receive notifications there, but never create another account.
Give it a try again. It looks like you changed your email on your profile, but not on your account. Your email here is now s….@c…..com. Activate with that email and your license key should be good!
- The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.