Two Fatal Errors

Home › Forums › WC Vendors Pro Support › Two Fatal Errors

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • October 27, 2016 at 9:08 pm #46310
    gjorwgfj9
    Participant

    Hi guys, love your plugin and just installed it but I have run into a couple problems already please see the error messages below. I already checked the debug guide and couldnt find the solution. I know one the first error has an issue with the buddypress plugin but the other i dont know. Thanks.

    Fatal error: Out of memory (allocated 81002496) (tried to allocate 49152 bytes) in /home3/wadiz20acacm/public_html/wp-content/plugins/buddypress/bp-messages/classes/class-bp-messages-thread.php on line 554

    Fatal error: Out of memory (allocated 73400320) (tried to allocate 49694 bytes) in /home3/wadiz20acacm/public_html/wp-includes/wp-db.php on line 1832

    October 27, 2016 at 9:09 pm #46311
    gjorwgfj9
    Participant

    Here is my report:

    
### WordPress Environment ###

Home URL: http://bazaaart.com
Site URL: http://bazaaart.com
WC Version: 2.6.7
Log Directory Writable: ✔
WP Version: 4.6.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.27
PHP Post Max Size: 64 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.19.7
NSS/3.21 Basic ECC

SUHOSIN Installed: –
MySQL Version: 5.6.32
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 2.6.7
: 
woocommerce_sessions: ✔
woocommerce_api_keys: ✔
woocommerce_attribute_taxonomies: ✔
woocommerce_downloadable_product_permissions: ✔
woocommerce_order_items: ✔
woocommerce_order_itemmeta: ✔
woocommerce_tax_rates: ✔
woocommerce_tax_rate_locations: ✔
woocommerce_shipping_zones: ✔
woocommerce_shipping_zone_locations: ✔
woocommerce_shipping_zone_methods: ✔
woocommerce_payment_tokens: ✔
woocommerce_payment_tokenmeta: ✔
MaxMind GeoIP Database: ❌ The MaxMind GeoIP Database does not exist - Geolocation will not function. You can download and install it manually from http://dev.maxmind.com/geoip/legacy/geolite/ to the path: . Scroll down to \"Downloads\" and download the \"Binary / gzip\" file next to \"GeoLite Country\"

### Active Plugins (16) ###

BP Profile Search: by Andrea Tarantini – 4.5.3
rtMedia for WordPress, BuddyPress and bbPress: by rtCamp – 4.1.8
BuddyPress: by The BuddyPress Community – 2.7.0
Google Analytics Dashboard for WP: by Alin Marcu – 4.9.3.2
Hostgator WalkMe Plugin: by Snappy – 1.0
WPBakery Visual Composer: by Michael M - WPBakery.com – 4.12.1
K Elements: by SeventhQueen – 4.1
MailChimp for WordPress: by ibericode – 4.0.7
Slider Revolution: by ThemePunch – 5.3.0.1
Varnish HTTP Purge: by Mika Epstein – 3.7.2
WC Vendors Pro: by WC Vendors – 1.3.7
WC Vendors: by WC Vendors – 1.9.5
WooCommerce PayPal Express Checkout Gateway: by Automattic – 1.1.2
WooCommerce: by WooThemes – 2.6.7
WP Super Cache: by Automattic – 1.4.4
YITH WooCommerce Wishlist: by YITHEMES – 2.0.16

### Settings ###

Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ✔

### WC Pages ###

Shop Base: #6804 - /shop/
Cart: #6805 - /cart/
Checkout: #6806 - /checkout/
My Account: #6807 - /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Kleo Child
Version: – 0 is available
Author URL: http://seventhqueen.com
Child Theme: ✔
Parent Theme Name: Kleo
Parent Theme Version: 4.1.6.1
Parent Theme Author URL: http://themeforest.net/user/SeventhQueen
WooCommerce Support: ✔

### Templates ###

Overrides: kleo/woocommerce/cart/cart.php
kleo/woocommerce/cart/cross-sells.php
kleo/woocommerce/checkout/form-checkout.php
kleo/woocommerce/content-product.php
kleo/woocommerce/content-single-product.php
kleo/woocommerce/loop/loop-start.php
kleo/woocommerce/myaccount/my-address.php
kleo/woocommerce/single-product/add-to-cart/external.php
kleo/woocommerce/single-product/add-to-cart/grouped.php
kleo/woocommerce/single-product/add-to-cart/simple.php
kleo/woocommerce/single-product/add-to-cart/variable.php
kleo/woocommerce/single-product/product-image.php
kleo/woocommerce/single-product/product-thumbnails.php
kleo/woocommerce/single-product/related.php
kleo/woocommerce/single-product/tabs/tabs.php
kleo/woocommerce/single-product/up-sells.php

### WC Vendors Pro ###

Theme Compatability: -
Pro Dashboard Page: - #6815
Feedback form page: - #6816
Vendor Shop Permalink: - vendors/

### Templates ###

Overrides: –
    October 27, 2016 at 9:10 pm #46314
    WC Vendors Support
    Participant

    Neither of those say /wp-content/plugins/wc-vendors/ or /wp-content/plugins/wc-vendors-pro/ for the error do they? So, why ask us? 🙂

    October 27, 2016 at 9:14 pm #46315
    gjorwgfj9
    Participant

    Hi Ben, thanks for the super quick reply. Yes I see that however isnt buddypress compatible with this plugin? Its funny I never got these errors before but after I installed wcvendor and wcvendor pro these errors showed up.

    October 27, 2016 at 9:47 pm #46319
    WC Vendors Support
    Participant

    Has nothing to do with “compatible” or “incompatible”. What does the error say?

    Fatal error: Out of memory (allocated 81002496) (tried to allocate 49152 bytes) in /home3/wadiz20acacm/public_html/wp-content/plugins/buddypress/bp-messages/classes/class-bp-messages-thread.php on line 554

Fatal error: Out of memory (allocated 73400320) (tried to allocate 49694 bytes) in /home3/wadiz20acacm/public_html/wp-includes/wp-db.php on line 1832

    Miss it? Let me focus on the important part:

    OUT OF MEMORY

    I’m not sure what part of “not WC Vendors” related could possibly be more clear here. 🙂

    Something on your site is causing you to run out of memory. Sure, if you deactivate WC Vendors Pro & Free you may not see the error. You’re using less memory without them active, duh! 🙂 Still, you need to trim back plugins, figure out which one is causing the memory issue, increase memory, etc….

    Or, if you think my diagnosis is wrong, tell me how to replicate the error on dev.wcvendors.com. We have BuddyPress installed on that site, but no errors. 😉

    October 27, 2016 at 9:49 pm #46321
    gjorwgfj9
    Participant

    ok ill check things out thanks for the help.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.