Home Forums WC Vendors Free Support Unable to reach Vendors Dashboard Page

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #55911
    Shyam Sembagoundar
    Participant

    Hi friends,

    I am new here and I am trying to build a eCommerce site. I am using wc vendors free plugin.

    I am not able to access vendors dashboard. When I click on the link(vendors dashboard) the application takes me to My accounts page.

    Can some one help me with this?

    Note- I am able to add vendors manually and then the user is able to access the vendors dashboard site.

    #55912
    WC Vendors Support
    Participant

    If you arent logged in, it takes you to /my-account/ to login. That’s all. Cant show a vendor dashboard to someone who isnt a vendor yet! 🙂

    #55913
    Anna
    Member

    @shyamcsg
    Hello,

    I am not 100% sure I am understanding your question– are you trying to visit the vendor dashboard as admin?
    If so, then this is why you have this redirection.. the admin is not allowed to view the dashboard, only those users with the role VENDOR can view the vendor dashboard.

    Is this what is happening?

    If not, then let me know so I can help.

    #55920
    Shyam Sembagoundar
    Participant

    Thank you @ben

    I want my vendors to register online with me.

    Vendors dashboard page has an option APPLY TO BECOME A VENDOR?

    Cant I use this for those who those who wants to register with me as an vendor without being an consumer of the site?

    #55921
    Shyam Sembagoundar
    Participant

    @fervous Thank you Anna.

    When I login as an admin, I am able to view the vendor dashboard page.

    But not as an anonymous user

    #55922
    WC Vendors Support
    Participant

    Cant I use this for those who those who wants to register with me as an vendor without being an consumer of the site?

    /my-account/ registers anyone, so yea, you can use it for whatever you want. This is WooCommerce, not WC Vendors.

    #58631
    Shyam Sembagoundar
    Participant

    Thank you soo much guys.

    It was really helpful.

    I have few more questions-

    Scenario 1: I have added a vendor, and the vendor adds a product, which comes for admin approval.
    Q1: Can we give access to selected vendors where approval process can be bypassed?

    Scenario 2: I have added a vendor, and the vendor adds a product, which comes for admin approval. I would like to have the approval process here. The product is added by vendor and then published by admin
    Q2: The vendor needs to update the stock and few more pics to the existing product which is published, the application does not allow and the admin need to change to pending or draft to give the access to the vendor to update. Do we have a better alternative?

    Thanks in advance.

    #58871
    Anna
    Member

    Hello,

    Scenario 1: I have added a vendor, and the vendor adds a product, which comes for admin approval.
    Q1: Can we give access to selected vendors where approval process can be bypassed?

    With WC Vendors Pro you can, we have a “trusted vendor” setting, which will allow this vendor to bypass the approval process if you have selected this vendor as a trusted vendor.

    Q2: The vendor needs to update the stock and few more pics to the existing product which is published, the application does not allow and the admin need to change to pending or draft to give the access to the vendor to update. Do we have a better alternative?

    Yes, this should be able to be changed in your settings: wp admin > woocommerce > wc vendors > capabilities: Edit live products

    #58883
    Shyam Sembagoundar
    Participant

    Thank you so much Anna

Viewing 9 posts - 1 through 9 (of 9 total)
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