Hey guys!
I was editing my site all day today and just stumbled onto a major problem… for the second time. I’m freaking out!
Here goes the story…
I’m currently using the Pro version but I noticed that some options (if not most of them) in the free version have been disabled and are now blank.
I didn’t really care for them that much, but later on I thought maybe it would be a good idea to show my Terms of Service page upon vendor registration. I really liked that feature in the free version!
So, I opted to show the page that has my terms by selecting it from the relevant dropdown menu on the Pages tab in WC Vendors. I was so proud of my achievements… until I logged out, that is. 🙁
When I tried to log back in, I couldn’t. The browser displayed the following message:
This webpage has a redirect loop
ERR_TOO_MANY_REDIRECTS
Now I can only log in by typing my secret wp-admin word in the url and sign in with my admin credentials. I can browse the site, but the moment I try to log out, the browser displays that annoying message and nothing happens. The site won’t load for any other url, I’ve checked.
Furthermore, when I type the homepage url, I see that it redirects to “/my-account” when the error message is shown, so clearly there is some conflict with the urls. And yes, I disabled the feature that caused this and even saved the permalinks to make sure my they don’t break, but still nothing!
My previous solution:
As I’ve mentioned, this happened to me twice already 🙁
The first time, I did everything people advised on various forums but nothing worked. So I had to go to extremes and revert to a previous database backup. Unfortunately, I didn’t get to save my work today and I’ll lose my settings if I do, some plugins will revert back to default settings as well. Yesterday (when this happened for the first time), I spent all day configuring my settings the way they were. I’d rather not go through that again 🙁
So I was hoping to share my awful experience here and avoid another database reset. At least, I narrowed it down this time and I am 100% sure what caused the problem!
It’s the page settings in the Pages tab, like I said. Hope this helps find a solution that won’t require me to roll back to my old backup!
Fingers crossed!