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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

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If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • #9822

    After purchasing and installing the WC Vendors Pro upgrade, the plugin doesn’t seem to take notice of the ‘Product Settings’ of the original WC Vendors plugin.

    Although I have it set up that vendors can’t see shipping and linked products, both show up when adding or editing a product from the pro dashboard.


    Thanks for the answers.

    I will edit the template.


    I copied all templates to my theme, how do I get these live on my wordpress website ?
    When I click the new dashboard it takes me to wordpress admin and the same thing applies for a user, the new dashboard does not show, I have added the short code.

    Been trying to sort this for over a day now and going round in circles.

    any help appreciated thanks

    WC Vendors Support

    Hi Luke,

    You dont need to copy the templates unless you are editing/modifying them. If you are not modifying them just leave them alone.

    When you click the Pro Dashboard, if it takes you to the WordPress admin, something is seriously wrong. When this happens, if this is correct, are you trying as an Admin, a Vendor, or something else? The Pro Dashboard page is automatically created, there’s no need to add the shortcode unless you’ve goofed something up.


Viewing 4 posts - 1 through 4 (of 4 total)
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