NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 2 replies, 2 voices, and was last updated 6 years, 11 months ago by
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Hello,
Thank you for your wonderful product, it has been of great help for the creation of our platform.
I encountered a problem with the variable products in WC-Vendors-PRO. Everything is working fine except the vendor name in the basket list.
When I am in the shop called “Les halles de Venelles” I see my product and I can add it to my basket correctly.
When I visualize my basket list, all the normal product are displayed fine but the variable product doesn’t display the right vendor. It displays “Citydrive” (which is our website name) instead of “Les halle de Venelles”. Here is a screenshot, the green arrow is a normal product displayed fine and the red arrow is the variable product with the problem.Can you help me to find a solution to this problem ?
Thanks.Kind regards.
Hello,
I believe if you update to WC Vendors v1.9.11 and WC Vendors Pro v1.4.3, this issue will be resolved.
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