Home Forums WC Vendors Pro Support Variations issue

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #69433
    Citydrive
    Participant

    Hi,
    I found an issue on my website and your demo website. (http://dev.wcvendors.com/dashboard/product/edit/9991/)
    If I create a variable product with variations and then save the product, everything is ok.
    But if after this, I delete all variations and i create variation from all attributes. When I save (sometimes) some variations disappear.
    It’s random, so sometimes you need to do this more than once to find this bug.

    Here with screenshots to help you find the bug.
    In a old product (already created) if I do :
    – WC_Vendor_1.png : Create attributes
    – WC_Vendor_3.png : Create variations from all attributes
    – Save changes then
    – WC_Vendor_2.png : Delete all variations
    – WC_Vendor_3.png : Create variations from all attributes
    – WC_Vendor_4.png : Save
    – WC_Vendor_2.png : Delete all variations
    – WC_Vendor_3.png : Create variations from all attributes
    – WC_Vendor_4.png : Save
    – WC_Vendor_5.png : Then only some variations are still here.

    Can you help me correct this ?
    Your help would be really appreciated.
    Thank you.

    #69507
    Anna
    Member

    @leo-chiron
    Hello,
    OK- I am doing some testing to see if I can isolate this issue– so far, I have not seen the problem but I do see that you said it may take a few tests to experience this.

    #69562
    Citydrive
    Participant

    Hi,

    I have made a video to explain the problem, if that’s can help you to find a way to reproduce the problem.

    Thanks for your times.

    Léo.

    #69857
    Citydrive
    Participant

    Hello Anna,
    Have you had the time to reproduce the bug ? Was my video of any help ?
    Thanks
    Léo

    #69893
    Anna
    Member

    @leo-chiron
    Leo,
    Thank you for the detailed report- the video was helpful.
    Yes I am looking into this issue to see if I can understand how to consistently reproduce it and report it properly so we can look into this further.

Viewing 5 posts - 1 through 5 (of 5 total)
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