NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
March 24, 2017 at 12:39 am #59832
1.How to approve vendor dashboard?
2.How can someone apply to become a vendor?
3.How can vendor login to access the vendor dashboard to create a store?
4.lastly How do approve the vendor application?
5.I have giving access to vendor who apply, but he still cannot access the vendor dashboard to create a store when vendor has be approve when they go to vendor dashboard to create a store, they still get the same notice that you have not apply to become a vendor. please help meMarch 24, 2017 at 3:29 pm #59887
1. I do not understand this question..
2. The user can visit the my-account page to register, and check the box, “apply to become a vendor” when registering.
3. The user can go to the my-acocunt page and login, then visit the wc vendors dashboard URL
4. Admin goes to wp admin > users > pending vendors.. hover over the pending vendor username, choose Approve from the links that appear under the pending vendor’s username.
5. If the user has been given the vendor role, they should be able to access the dashboard.
Are you using WC Vendors free & WC Vendors Pro or just WC Vendors free?
Would you please share your WooCommerce System Status in a reply? wp admin > woocommerce > system statusMarch 24, 2017 at 8:32 pm #59910
Thanks so much for replying back. Am using WC vendor pro together with social marketing child/theme, after approving vendor in the user when they returned back to log in to access the vendor dashboard which I name sell, they still can’t have access to the pro dashboard but account details only, I don’t know what I fixed wrong or what i have not done right to make it work, because am not seeing any function of the wcv pro on the site, it looks like the Wcv pro is not active or not working, please you can take a look at it at penyshop.Com for more understanding to see how you can please direct me to fix it. ThanksMarch 25, 2017 at 12:44 am #59915
After completely the register as a vendor agree to TC, when click submit, the seller ddo not get any email either the admin, when they return back to the vendor dashboard it take them to the Sam reguster page again to apply to become a vendor. The own process of becoming a vendor end in this registration form without given anyone accessed to the vendor dashboard to creates a store. How do fix it?March 25, 2017 at 10:05 pm #59968
Could you please share your woocommerce system status?
wp admin > woocommerce > system status
Thank you.March 26, 2017 at 10:09 pm #60006
Hello, I do not understand what you mean by the WC system status wp-admin, did you mean the admin login access?March 26, 2017 at 10:18 pm #60007
I was able to fix the vendor dashboard registration, but when vendor try to download product they get 404 page not found message can you please instruct me how to fix it? I appreciate thank youMarch 26, 2017 at 10:22 pm #60008
This is what shows up when they tried to download productMarch 26, 2017 at 10:46 pm #60012
Hello, I do not understand what you mean by the WC system status wp-admin, did you mean the admin login access?
From your wordpress administration dashboard, go to your menu link: WooCommerce.
Then to: system status
Then copy the system status, and paste it in a reply here.March 29, 2017 at 11:00 am #60282
Home URL: http://penyshop.com
Site URL: http://penyshop.com
WC Version: 2.6.14
Log Directory Writable: /home4/zendo/public_html/penyshop.com/wp-content/uploads/wc-logs/
WP Version: 4.7.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
Server Info: Apache
PHP Version: 5.6.29
PHP Post Max Size: 64 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.19.7, NSS/3.21 Basic ECC
SUHOSIN Installed: –
MySQL Version: 5.5.51 – We recommend a minimum MySQL version of 5.6. See: WordPress Requirements
Max Upload Size: 64 MB
Default Timezone is UTC:
WC Database Version: 2.6.14
MaxMind GeoIP Database: The MaxMind GeoIP Database does not exist – Geolocation will not function. You can download and install it manually from http://dev.maxmind.com/geoip/legacy/geolite/ to the path: /home4/zendo/public_html/penyshop.com/wp-content/uploads/GeoIP.dat. Scroll down to \”Downloads\” and download the \”Binary / gzip\” file next to \”GeoLite Country\”
Active Plugins (35)
AddToAny Share Buttons by AddToAny – 1.7.7
Anti-spam by webvitaly – 4.3
bbPress by The bbPress Community – 2.5.12
BP Remove Profile Links by @bphelp – 1.2
BuddyPress Reorder Tabs by BuddyBoss – 1.0.9
MarketPlace by BuddyBoss – 1.3.1
BuddyBoss One Click Installer by BuddyBoss – 1.0.4
BuddyPress Edit Activity by BuddyBoss – 1.0.8
BuddyPress Global Search by BuddyBoss – 1.1.7
BuddyPress by The BuddyPress Community – 2.8.2
Contact Form 7 by Takayuki Miyoshi – 4.7
Envato Market by Derek Herman – 1.0.0-RC2
GD bbPress Attachments by Milan Petrovic – 2.4
Jetpack by WordPress.com by Automattic – 4.7.1
WPBakery Visual Composer by Michael M – WPBakery.com – 5.0.1
Legal Pages Pro by ADL plugins – 1.0.0
Legal Pages Pro by ADL plugins – 1.0.0
MailChimp for WordPress by ibericode – 4.1.0
Newsletter by Stefano Lissa & The Newsletter Team – 4.8.6
Really Simple SSL by Rogier Lankhorst – 2.5.11
Slider Revolution by ThemePunch – 22.214.171.124
SiteGuard WP Plugin by JP-Secure – 1.3.4
Sucuri Security – Auditing, Malware Scanner and Hardening by Sucuri, Inc – 1.8.3
WC Vendors Pro by WC Vendors – 1.3.9
WC Vendors by WC Vendors – 1.9.8
WooCommerce PayPal Powered by Braintree Gateway by WooThemes – 1.2.7
WooCommerce Simplify Commerce Gateway by Automattic – 1.0.2
WooCommerce Stripe Gateway by WooCommerce – 3.1.3
WooCommerce Services by Automattic – 1.3.1
WooCommerce by WooThemes – 2.6.14
WooSidebars by WooThemes – 1.4.3
WP-CopyProtect [Protect your blog posts] by Chetan Gole – 3.1.0
WP Legal Pages by WPEka Club – 2.0.0
MailPoet Newsletters by MailPoet – 2.7.8
Force SSL: –
Currency USD ($)
Currency Position left
Thousand Separator ,
Decimal Separator .
Number of Decimals 2
Shop Base: #670 – /shop-2/
Cart: #59 – /cart/
Checkout: #60 – /checkout/
My Account: #61 – /my-account/
Product Types: external (external), grouped (grouped), simple (simple), variable (variable)
Name: OneSocial Child Theme
Author URL: http://www.buddyboss.com
Hello Ann, this is the system WC system status wp-admin you require me to copy and post, I will be very gratEfull if you can help thanks
Parent Theme Name: OneSocial
Parent Theme Version: 1.2.0
Parent Theme Author URL: http://www.buddyboss.com
WC Vendors Pro
Theme Compatability: –
Pro dasboard page: ✔ – #898
Feedback form page: ✔ – #819
Vendor Shop Permalink: ✔ – Seller store
WC Vendors Pro Templates
Overrides: –March 29, 2017 at 6:41 pm #60316
Could you please provide me with an admin login & password in a private reply?
I tried to use the credentials you gave when creating this topic, but they are not working.
I need to take a look and see if something is not right in your wc vendors setup.
thank you!March 30, 2017 at 12:47 am #60354
OK. Thanks for replying me backMarch 30, 2017 at 3:34 pm #60424
1. You had your free dashboard and pro dashboard set as the same page. I fixed this.
2. your permalinks were messed up. shop-2 is not your woocommerce shop page. I fixed it.
3. your vendor shop page url was set to a two word name.. I fixed this by putting seller-store/ in this field: wp admin > woocommerce wc vendors > general: Vendor Shop Page You have to use the hyphen. Now sellers/vendors can view their stores.
4. I made a vendor account and successfully listed a product.
5. IMPORTANT: if your vendors login using the BuddyBoss link, they are not logged in securely, and will be logged out if they try to upload a product image. It will not work. I had to login directly via the WooCommerce my-account page login to be securely logged in. If you want people to register as a vendor and also login, please have them register for your site via the my-account page or it will not work correctly.
PLEASE tell BuddyBoss to fix their login links! this is a common and on going problem for users who use this theme. 🙁March 30, 2017 at 8:47 pm #60451
Thanks for your help I really appreciate, is there anyway I can remove the vendor store name and profile image from the post product?March 30, 2017 at 10:36 pm #60461
Please ask BuddyBoss to assist with that change- they change the templates so they will need to assist you with that change. I am glad the other issues are resolved for you now. 🙂March 30, 2017 at 10:38 pm #60462
OK. Thank you so much I appreciate all your help. Thanks againApril 3, 2017 at 8:29 pm #60706HughParticipant
I am using wc vendor , and want to add some extra fields in add product form of pro dashboard. I need to display the custom fields as like categories i.e checkbox list. Can you please help me with these ? I am stucked .April 5, 2017 at 7:25 am #60808
I tried to adding different category of product image to the home front page i didn’t show up, and the woocomerce is grouping all the products category together in the front page without separate them, even when you add new product and add them to category is still the Sam, is there anyway I can add the difference category of product in front end page? Please help thanks.April 5, 2017 at 1:28 pm #60849
I’m not entirely sure what you are asking me here- but it likely has nothing to do with WC Vendors.
I know there are shortcodes for displaying WooCommerce products by category, and also I think BuddyBoss has some things built-in for Visual Composer that you can use.
- The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.