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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • #59832
    anita
    Participant

    1.How to approve vendor dashboard?
    2.How can someone apply to become a vendor?
    3.How can vendor login to access the vendor dashboard to create a store?
    4.lastly How do approve the vendor application?
    5.I have giving access to vendor who apply, but he still cannot access the vendor dashboard to create a store when vendor has be approve when they go to vendor dashboard to create a store, they still get the same notice that you have not apply to become a vendor. please help me

    #59887
    Anna
    Member

    Anita,
    1. I do not understand this question..
    2. The user can visit the my-account page to register, and check the box, “apply to become a vendor” when registering.
    3. The user can go to the my-acocunt page and login, then visit the wc vendors dashboard URL
    4. Admin goes to wp admin > users > pending vendors.. hover over the pending vendor username, choose Approve from the links that appear under the pending vendor’s username.
    5. If the user has been given the vendor role, they should be able to access the dashboard.

    Are you using WC Vendors free & WC Vendors Pro or just WC Vendors free?
    Would you please share your WooCommerce System Status in a reply? wp admin > woocommerce > system status

    #59910
    anita
    Participant

    Thanks so much for replying back. Am using WC vendor pro together with social marketing child/theme, after approving vendor in the user when they returned back to log in to access the vendor dashboard which I name sell, they still can’t have access to the pro dashboard but account details only, I don’t know what I fixed wrong or what i have not done right to make it work, because am not seeing any function of the wcv pro on the site, it looks like the Wcv pro is not active or not working, please you can take a look at it at penyshop.Com for more understanding to see how you can please direct me to fix it. Thanks

    #59915
    anita
    Participant

    After completely the register as a vendor agree to TC, when click submit, the seller ddo not get any email either the admin, when they return back to the vendor dashboard it take them to the Sam reguster page again to apply to become a vendor. The own process of becoming a vendor end in this registration form without given anyone accessed to the vendor dashboard to creates a store. How do fix it?

    #59968
    Anna
    Member

    @peny-online-shopping
    Could you please share your woocommerce system status?
    wp admin > woocommerce > system status
    Thank you.

    #60006
    anita
    Participant

    Hello, I do not understand what you mean by the WC system status wp-admin, did you mean the admin login access?

    #60007
    anita
    Participant

    I was able to fix the vendor dashboard registration, but when vendor try to download product they get 404 page not found message can you please instruct me how to fix it? I appreciate thank you

    #60008
    anita
    Participant

    This is what shows up when they tried to download product

    #60012
    Anna
    Member

    Hello,

    Hello, I do not understand what you mean by the WC system status wp-admin, did you mean the admin login access?

    From your wordpress administration dashboard, go to your menu link: WooCommerce.
    Then to: system status
    Then copy the system status, and paste it in a reply here.

    #60282
    anita
    Participant

    Home URL: http://penyshop.com
    Site URL: http://penyshop.com
    WC Version: 2.6.14
    Log Directory Writable: /home4/zendo/public_html/penyshop.com/wp-content/uploads/wc-logs/
    WP Version: 4.7.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron:
    Language: en_US
    Server Environment
    Server Info: Apache
    PHP Version: 5.6.29
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.19.7, NSS/3.21 Basic ECC
    SUHOSIN Installed: –
    MySQL Version: 5.5.51 – We recommend a minimum MySQL version of 5.6. See: WordPress Requirements
    Max Upload Size: 64 MB
    Default Timezone is UTC:
    fsockopen/cURL:
    SoapClient:
    DOMDocument:
    GZip:
    Multibyte String:
    Remote Post:
    Remote Get:
    Database
    WC Database Version: 2.6.14
    woocommerce_sessions
    woocommerce_api_keys
    woocommerce_attribute_taxonomies
    woocommerce_downloadable_product_permissions
    woocommerce_order_items
    woocommerce_order_itemmeta
    woocommerce_tax_rates
    woocommerce_tax_rate_locations
    woocommerce_shipping_zones
    woocommerce_shipping_zone_locations
    woocommerce_shipping_zone_methods
    woocommerce_payment_tokens
    woocommerce_payment_tokenmeta
    MaxMind GeoIP Database: The MaxMind GeoIP Database does not exist – Geolocation will not function. You can download and install it manually from http://dev.maxmind.com/geoip/legacy/geolite/ to the path: /home4/zendo/public_html/penyshop.com/wp-content/uploads/GeoIP.dat. Scroll down to \”Downloads\” and download the \”Binary / gzip\” file next to \”GeoLite Country\”
    Active Plugins (35)
    AddToAny Share Buttons by AddToAny – 1.7.7
    Anti-spam by webvitaly – 4.3
    Auto Terms of Service and Privacy Policy by TourKick (Clifford P) – 1.8
    bbPress by The bbPress Community – 2.5.12
    BP Remove Profile Links by @bphelp – 1.2
    BuddyPress Reorder Tabs by BuddyBoss – 1.0.9
    MarketPlace by BuddyBoss – 1.3.1
    BuddyBoss One Click Installer by BuddyBoss – 1.0.4
    BuddyPress Edit Activity by BuddyBoss – 1.0.8
    BuddyPress Global Search by BuddyBoss – 1.1.7
    BuddyPress by The BuddyPress Community – 2.8.2
    Contact Form 7 by Takayuki Miyoshi – 4.7
    Envato Market by Derek Herman – 1.0.0-RC2
    GD bbPress Attachments by Milan Petrovic – 2.4
    Jetpack by WordPress.com by Automattic – 4.7.1
    WPBakery Visual Composer by Michael M – WPBakery.com – 5.0.1
    Legal Pages Pro by ADL plugins – 1.0.0
    Legal Pages Pro by ADL plugins – 1.0.0
    MailChimp for WordPress by ibericode – 4.1.0
    Newsletter by Stefano Lissa & The Newsletter Team – 4.8.6
    Really Simple SSL by Rogier Lankhorst – 2.5.11
    Slider Revolution by ThemePunch – 5.3.0.2
    SiteGuard WP Plugin by JP-Secure – 1.3.4
    Sucuri Security – Auditing, Malware Scanner and Hardening by Sucuri, Inc – 1.8.3
    WC Vendors Pro by WC Vendors – 1.3.9
    WC Vendors by WC Vendors – 1.9.8
    WooCommerce PayPal Powered by Braintree Gateway by WooThemes – 1.2.7
    WooCommerce Simplify Commerce Gateway by Automattic – 1.0.2
    WooCommerce Stripe Gateway by WooCommerce – 3.1.3
    WooCommerce Services by Automattic – 1.3.1
    WooCommerce by WooThemes – 2.6.14
    WooSidebars by WooThemes – 1.4.3
    WP-CopyProtect [Protect your blog posts] by Chetan Gole – 3.1.0
    WP Legal Pages by WPEka Club – 2.0.0
    MailPoet Newsletters by MailPoet – 2.7.8
    Settings
    Force SSL: –
    Currency USD ($)
    Currency Position left
    Thousand Separator ,
    Decimal Separator .
    Number of Decimals 2
    API
    API Enabled:
    WC Pages
    Shop Base: #670 – /shop-2/
    Cart: #59 – /cart/
    Checkout: #60 – /checkout/
    My Account: #61 – /my-account/
    Taxonomies
    Product Types: external (external), grouped (grouped), simple (simple), variable (variable)
    Theme
    Name: OneSocial Child Theme
    Version: 1.2.0
    Author URL: http://www.buddyboss.com
    Child Theme:
    Hello Ann, this is the system WC system status wp-admin you require me to copy and post, I will be very gratEfull if you can help thanks
    Parent Theme Name: OneSocial
    Parent Theme Version: 1.2.0
    Parent Theme Author URL: http://www.buddyboss.com
    WooCommerce Support:
    Templates
    Overrides: –
    WC Vendors Pro
    Theme Compatability: –
    Pro dasboard page: ✔ – #898
    Feedback form page: ✔ – #819
    Vendor Shop Permalink: ✔ – Seller store
    WC Vendors Pro Templates
    Overrides: –

    #60316
    Anna
    Member

    Anita,
    Could you please provide me with an admin login & password in a private reply?
    I tried to use the credentials you gave when creating this topic, but they are not working.
    I need to take a look and see if something is not right in your wc vendors setup.
    thank you!

    #60354
    anita
    Participant

    OK. Thanks for replying me back

    • This reply was modified 5 years, 10 months ago by anita.
    #60424
    Anna
    Member

    Anita,
    1. You had your free dashboard and pro dashboard set as the same page. I fixed this.
    2. your permalinks were messed up. shop-2 is not your woocommerce shop page. I fixed it.
    3. your vendor shop page url was set to a two word name.. I fixed this by putting seller-store/ in this field: wp admin > woocommerce wc vendors > general: Vendor Shop Page You have to use the hyphen. Now sellers/vendors can view their stores.
    4. I made a vendor account and successfully listed a product.

    5. IMPORTANT: if your vendors login using the BuddyBoss link, they are not logged in securely, and will be logged out if they try to upload a product image. It will not work. I had to login directly via the WooCommerce my-account page login to be securely logged in. If you want people to register as a vendor and also login, please have them register for your site via the my-account page or it will not work correctly.
    PLEASE tell BuddyBoss to fix their login links! this is a common and on going problem for users who use this theme. 🙁

    #60451
    anita
    Participant

    Thanks for your help I really appreciate, is there anyway I can remove the vendor store name and profile image from the post product?

    #60461
    Anna
    Member

    Anita,
    Please ask BuddyBoss to assist with that change- they change the templates so they will need to assist you with that change. I am glad the other issues are resolved for you now. 🙂

    #60462
    anita
    Participant

    OK. Thank you so much I appreciate all your help. Thanks again

    #60706
    Hugh
    Participant

    I am using wc vendor , and want to add some extra fields in add product form of pro dashboard. I need to display the custom fields as like categories i.e checkbox list. Can you please help me with these ? I am stucked .

    #60808
    anita
    Participant

    I tried to adding different category of product image to the home front page i didn’t show up, and the woocomerce is grouping all the products category together in the front page without separate them, even when you add new product and add them to category is still the Sam, is there anyway I can add the difference category of product in front end page? Please help thanks.

    #60849
    Anna
    Member

    @peny-online-shopping
    I’m not entirely sure what you are asking me here- but it likely has nothing to do with WC Vendors.
    I know there are shortcodes for displaying WooCommerce products by category, and also I think BuddyBoss has some things built-in for Visual Composer that you can use.
    https://docs.woocommerce.com/document/woocommerce-shortcodes/

Viewing 19 posts - 1 through 19 (of 19 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
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