Vendor Dashboard Issues – Need urgent help!

Home Forums WC Vendors Pro Support Vendor Dashboard Issues – Need urgent help!

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #73393
    Damien
    Participant

    Hi,

    I have a few problems with the vendor dashboard and I’m on a deadline to complete this website! So i would tremendously appreciate some super fast support!

    1. The coupon section on the vendor dashboard has some issues that need fixing quite urgently.

    Add coupon> Usage restrictions> Individual use only checkbox not working > Exclude sale items checkbox not working

    2. Vendor cannot add attributes terms on their products, although i allowed this on the WC vendors backend settings??

    3. When a vendor tries to add a bookable product, the base cost & block cost [?] boxes do not show any information when clicked or hovering cursor over it.

    I have created an admin login for you, please can you take a look at this asap and help resolve these issues.

    Thank you

    #73478
    Damien
    Participant

    Hi, can you please take a look at this urgently as I’m on a deadline to deliver this website by the end of this month!

    Thank you

    #73494
    Anna
    Keymaster

    Hello,
    1. I have reported this issue; neither check box on the usage restrictions page are functioning in my testing. Hopefully we can provide a fix for this to be included in our next update.

    2. I tested this; I was able to add an attribute term as a vendor. I selected the attribute I created as admin “color”. As the vendor I chose “color”, then clicked “ADD NEW” and added a new term in the pop-up box. The term applied and also applied after saving the product.

    3. I have also reported this issue as well. The info should state that the base cost is for the booking as a whole; the block cost is applies to each booking block.

    #77642
    Damien
    Participant

    Hi Anna

    Any updates as to when the vendor coupon issue will be resolved? Really need this working as soon as possible!

    #77667
    Anna
    Keymaster

    Hello,
    Jamie just fixed the coupon restriction check boxes issue(s) and this will be available in our next update. The ETA for the next update is within a few days. 🙂

Viewing 5 posts - 1 through 5 (of 5 total)
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