Vendor Dashboard only displaying main Dashboard Page?

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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • February 21, 2017 at 6:26 pm #57011
    Scott
    Participant

    Hello,

    After a user has been created and I go to My Account and select Vendor Dashboard (To add or edit products, view sales and orders for your vendor account, or to configure your store, visit your Vendor Dashboard.)

    I can only view the main Dashboard page with the Commission Due and Paid columns which I’d like to remove. But it is remaining on that main Dashboard page if I select Product, Orders, Settings, Ratings, Coupons, View Store. i checked this using different members and can only view the main Dashboard page for them all. How can I correct this?
    Thanks

    February 21, 2017 at 8:07 pm #57082
    Anna
    Member

    @sbeaver
    Please share your WooCommerce System Status in a reply;
    Also, ensure that you have thoroughly gone through all of the standard debugging steps outlines here (theme or plugin conflicts ,etc) first to ensure we can rule out any of these issues:
    https://www.wcvendors.com/help/topic/read-before-requesting-support/

    February 25, 2017 at 3:49 pm #57589
    Scott
    Participant

    Hello Anna,

    I disabled all the plugins except Woocommerce, WC Vendors, and WC Vendors Pro and the DASHBOARD, PRODUCTS, ORDERS, SETTINGS, RATINGS, COUPONS, VIEW STORE pages from the Vendor Dashboard page are all only displaying the DASHBOARD page. The Woocommerce – System Status is all good. What can we try now to correct this?

    Home URL: http://artlov.org
    Site URL: http://artlov.org
    WC Version: 2.6.14
    Log Directory Writable: /var/www/vhosts/artlov.org/httpdocs/wp-content/uploads/wc-logs/
    WP Version: 4.7.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron:
    Language: en_US
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    Server Info: Apache
    PHP Version: 7.0.16
    PHP Post Max Size: 16 MB
    PHP Time Limit: 120
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    fsockopen/cURL:
    SoapClient:
    DOMDocument:
    GZip:
    Multibyte String:
    Remote Post:
    Remote Get:
    Database
    WC Database Version: 2.6.14
    woocommerce_sessions
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    Active Plugins (8)
    Coming Soon Page & Maintenance Mode by SeedProd by SeedProd – 5.0.7
    WPBakery Visual Composer by Michael M – WPBakery.com – 5.0.1
    UpdraftPlus – Backup/Restore by UpdraftPlus.Com, DavidAnderson – 1.12.34
    WC Vendors Pro by WC Vendors – 1.3.9
    WC Vendors by WC Vendors – 1.9.8
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    WooCommerce by WooThemes – 2.6.14
    WP-SpamShield by Scott Allen – 1.9.9.9
    Settings
    Force SSL: –
    Currency USD ($)
    Currency Position left
    Thousand Separator ,
    Decimal Separator .
    Number of Decimals 2
    API
    API Enabled:
    WC Pages
    Shop Base: #4 – /?page_id=4
    Cart: #5 – /?page_id=5
    Checkout: #6 – /?page_id=6
    My Account: #7 – /?page_id=7
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    WooCommerce Support:
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    Overrides: –
    WC Vendors Pro
    Theme Compatability: –
    Pro dasboard page: ✔ – #64
    Feedback form page: ✔ – #66
    Vendor Shop Permalink: ✔ – /shop/
    WC Vendors Pro Templates
    Overrides: –

    February 25, 2017 at 6:48 pm #57595
    Anna
    Member

    Scott,
    Please go change your permalinks to something other than the default settings, then SAVE. (wp admin > settings > permalinks)See if that corrects the issue.
    Your page links look like this: ?page_id=4
    Which indicates that you have the plain permalink setting- which will not work. Most people use post name for SEO.

    February 26, 2017 at 10:37 pm #57666
    Scott
    Participant

    Thank You Anna! That fixed it:))

    February 27, 2017 at 4:03 pm #57713
    Anna
    Member

    Scott,
    Great! Glad it is working for you now. 🙂

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