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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

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If you are a WC Vendors Pro customer please open a support ticket here. 

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The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #63325
    Sheikh Naveed
    Participant

    During ‘add product’ http://prntscr.com/f0o7il when I click on ‘Add product gallery images’ it doesn’t work, doesn’t show any popup. How can I fix that?

    #63367
    Anna
    Member

    @sheikhnaveed
    Are you using WC Vendors Pro? Or just free WC Vendors?
    If you are using free WC Vendors with that front-end form form your theme- you’ll have to contact the ReHub theme author to ask why it is not working properly, as we do not build that form. I do not see that you currently have WC Vendors Pro installed.

    #63414
    Sheikh Naveed
    Participant
    
    ### WordPress Environment ###
    
    Home URL: https://freeshop.pk
    Site URL: https://freeshop.pk
    WC Version: 3.0.4
    Log Directory Writable: ✔
    WP Version: 4.7.4
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.6.30
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.36.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.0.4
    WC Database Prefix: wp82_
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    MaxMind GeoIP Database: ✔
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (33) ###
    
    Akismet Anti-Spam: by Automattic – 3.3
    Async JavaScript: by Clough I.T. Solutions – 1.17.02.06
    Bloom: by Elegant Themes – 1.1.8
    BuddyPress Follow: by Andy Peatling
    r-a-y – 1.2.2
    
    BuddyPress: by The BuddyPress Community – 2.8.2
    Better WordPress Minify: by Khang Minh – 1.3.3
    Envato Market: by Derek Herman – 1.0.0-RC2
    EWWW Image Optimizer: by Shane Bishop – 3.3.0
    GEO my WP: by Eyal Fitoussi – 2.7
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 6.1.7
    GTmetrix for WordPress: by GTmetrix – 0.4.2
    Heartbeat Control: by Jeff Matson – 1.0.3
    Jetpack by WordPress.com: by Automattic – 4.8.2
    WPBakery Visual Composer: by Michael M - WPBakery.com – 5.0.1
    MailChimp for WordPress: by ibericode – 4.1.1
    WordPress Meta Data & Taxonomies Filter (MDTF): by realmag777 – 2.2.1
    myCRED: by Gabriel S Merovingi – 1.7.8
    P3 (Plugin Performance Profiler): by GoDaddy.com – 1.5.3.9
    Postman SMTP: by Jason Hendriks – 1.7.2
    Really Simple SSL: by Rogier Lankhorst – 2.5.11
    RH BuddyPress Member Types: by Wpsoul – 1.0.1
    RH Frontend Publishing Pro: by Wpsoul.com – 3.4.8
    RH Grandchild Custom: by Check docs – 1.0.3
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.12.40
    
    Use Google Libraries: by Jason Penney – 1.6.2.1
    WC Vendors Pro: by WC Vendors – 1.3.8
    WC Vendors: by WC Vendors – 1.9.10
    WooCommerce: by Automattic – 3.0.4
    WooSidebars: by WooThemes – 1.4.3
    Yoast SEO: by Team Yoast – 4.6
    WP-Optimize: by David Anderson
    Ruhani Rabin
    Team Updraft – 2.1.1
    
    WP-Sweep: by Lester 'GaMerZ' Chan – 1.0.10
    YITH WooCommerce Wishlist: by YITHEMES – 2.1.1
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: PKR (₨)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: 2009 (2009)
    24 inch (24-inch)
    batteries (batteries)
    battery (battery)
    boya (boya)
    cable (cable)
    cell (cell)
    coin (coin)
    computer (computer)
    connector (connector)
    exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    imac (imac)
    laravel (laravel)
    lr44 (lr44)
    mac (mac)
    macbook (macbook)
    male (male)
    mic (mic)
    minidisplay (minidisplay)
    monitor (monitor)
    outofstock (outofstock)
    phone (phone)
    port (port)
    pro (pro)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    thunderbolt (thunderbolt)
    widescreen (widescreen)
    
    ### WC Pages ###
    
    Shop base: #4 - /shop/
    Cart: #5 - /cart/
    Checkout: #6 - /checkout/
    My account: #7 - /my-account/
    
    ### Theme ###
    
    Name: Rehub child theme - Revendor
    Version: 6.9.1
    Author URL: https://wpsoul.com/
    Child Theme: ✔
    Parent Theme Name: Rehub theme
    Parent Theme Version: 6.9.1.4
    Parent Theme Author URL: https://wpsoul.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: rehub/woocommerce/archive-product.php
    rehub/woocommerce/cart/cross-sells.php
    rehub/woocommerce/content-product.php
    rehub/woocommerce/content-product_cat.php
    rehub/woocommerce/global/wrapper-end.php
    rehub/woocommerce/global/wrapper-start.php
    rehub/woocommerce/loop/add-to-cart.php
    rehub/woocommerce/loop/loop-end.php
    rehub/woocommerce/loop/loop-start.php
    rehub/woocommerce/loop/sale-flash.php
    rehub/woocommerce/single-product/add-to-cart/external.php
    rehub/woocommerce/single-product/meta.php
    rehub/woocommerce/single-product/price.php
    rehub/woocommerce/single-product/product-image.php
    rehub/woocommerce/single-product/product-thumbnails.php
    rehub/woocommerce/single-product/related.php
    rehub/woocommerce/single-product/sale-flash.php
    rehub/woocommerce/single-product/short-description.php
    rehub/woocommerce/single-product/tabs/description.php
    rehub/woocommerce/single-product/up-sells.php
    rehub/woocommerce/single-product-reviews.php
    rehub/woocommerce/single-product.php
    
    ### WC Vendors Pro ###
    
    Theme Compatability: -
    Pro Dashboard Page: ✔ - #31
    Feedback form page: ✔ - #32
    Vendor Shop Permalink: ✔ - vendors/
    
    ### Templates ###
    
    Overrides: rehub/wc-vendors/dashboard/store-settings.php
    rehub/wc-vendors/front/ratings/feedback-form.php
    rehub/wc-vendors/front/ratings/ratings-display-panel.php
    rehub/wc-vendors/store/store-ratings.php
    
    

    I have installed it. It’s not still working.

    #63415
    Sheikh Naveed
    Participant

    Also, when I click on ‘ADD PRODUCT’ http://prntscr.com/f11pd4 , it goes to https://freeshop.pk/dashboard/product/edit and geenrates 404 error http://prntscr.com/f11pym

    #63432
    Anna
    Member

    @sheikhnaveed
    Would you please provide your admin login & password in a private reply?
    Thank you.

    #63447
    Sheikh Naveed
    Participant

    Can you please access that via accessurl plugin https://accessurl.com/s/M0kCVEmXTa6FfNiyRzC1#tgctf72hd

    #63560
    Sheikh Naveed
    Participant

    Any updates?

    #63571
    Anna
    Member

    Hello,
    I am not able to access your site with that accessurl

    #63623
    Sheikh Naveed
    Participant

    Use this
    naveedpaypal@gmail.com
    m$LHhbBDls8sCn!B$MRT^Tg5

    #63689
    Anna
    Member

    @sheikhnaveed
    Sheikh Naveed,
    I think I have you all set to go now.
    You had previously had another Multi Vendor plugin installed that had the user role vendor also. This vendor role was interfering and making the WC Vendors Pro dashboard page and add product page inaccessible to your vendors.
    I have removed this vendor role for you, and re-assigned your vendor to the proper vendor role for WC Vendors & WC Vendors Pro.
    In my testing the pages were now working properly.

Viewing 10 posts - 1 through 10 (of 10 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
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