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- This topic has 21 replies, 5 voices, and was last updated 7 years, 2 months ago by
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New orders does not show in the frontend dashboard for the vendor, but they do show in the backend dashboard. Any ideas?
I do get this on the vendor dashboard:
Notice: Use of undefined constant pv_assets_url – assumed ‘pv_assets_url’ in /var/www/html/wp-content/plugins/wcvendors/WCVendors/classes/front/dashboard/class-vendor-dashboard.php on line 157
1.) Make sure you have Product Vendors deactivated. The two plugins can not operate simultaneously.
2.) What version of WordPress/WooCommerce are you running?
Ben
1. Product vendors is deactivated
2. WordPress 3.9.2 and WooCommerce 2.1.12
The orders can be seen in WooCommerce Reports in the backend, but is not listed in the frontend.
Can you try with all other plugins deactivated? I’m unable to replicate this bug, and I run several live stores…… I would imagine it’s either a plugin that’s screwing up for you or a theme issue.
I have deactivated every plugin but WooCommerce and WC Vendors, and switched to Twenty Fourteen. Same issue. New orders is tracked in the report, but not in the Vendor Dashboard. OUTGOING MAILS ARE SENT, though. Both the customer and the vendor get a notification about the order.
Does this notice got anything to do with it:
Notice: Use of undefined constant pv_assets_url – assumed ‘pv_assets_url’ in /var/www/html/wp-content/plugins/wcvendors/WCVendors/classes/front/dashboard/class-vendor-dashboard.php on line 157Or this error under WooCommerce – WC Vendors – Payments:
WordPress database error: [Table ‘xyz_db.xyz_WCV_Commission’ doesn’t exist]
SELECT sum(total_due + total_shipping + tax) as total FROMxyz_WCV_CommissionWHERE status = ‘due’Notice: Trying to get property of non-object in /var/www/html/wp-content/plugins/wcvendors/WCVendors/classes/admin/settings/sf-options.php on line 257
It does seem rather strange that the table is not found? Can I delete the plugin and re-install without loosing any data?
Hello,
Those errors would probably stop your frontend dashboard from working properly.
I can confirm those lines are indeed incorrect in the source code. For a quick fix, do the following.
Change line 157 of class-vendor-dashboard.php from
wp_enqueue_style( 'pv_frontend_style', pv_assets_url . 'css/pv-frontend.css' );to
wp_enqueue_style( 'pv_frontend_style', wcv_assets_url . 'css/pv-frontend.css' );Line 251 of sf-options.php change
$table_name = $wpdb->prefix . "WCV_Commission";
to$table_name = $wpdb->prefix . "pv_commission";I’ve put this in our issue tracker to be fixed in the next release.
That took care of the error/notice, but I do not see the order in the front end.
The vendor get an e-mail about the order, and the order can be seen in the WooCommerce report in the backend (as before) – but nothing in the Sales reports and Orders in the frontend.
Correction: It took care of the notice, not the database error, which is now changed to:
WordPress database error: [Table ‘xxxx_db.rnp_pv_Commission’ doesn’t exist]
SELECT sum(total_due + total_shipping + tax) as total FROMrnp_pv_CommissionWHERE status = ‘due’Notice: Trying to get property of non-object in /var/www/html/wp-content/plugins/wcvendors/WCVendors/classes/admin/settings/sf-options.php on line 257
Hi Torb,
You need to have all lower case for the table name. pv_Commission is incorrect. It should be pv_commision.
cheers,
What’s the “rnp_” you have before “pv_commission” for? This is a class call, not a database table. 🙂
The error is gone, so I guess your corrections were correct? It was after all a database error, right?
But no orders show up in the Vendor dashboard.
@ben
I am not sure if I understand you. This is a database table, right? The error I was referring to was a database error. The errors are gone, but I still got zero orders in the vendors dashboard.
Hi Torb,
The default date set for the reports on the front end don’t often show any orders. This is how the original plugin was designed. You should have a date picker form that allows you to select a period of dates to see the dates.
cheers,
I can’t display any orders between 1970-01-01 to 2015-01-01, and all my orders are between these dates.
Order: #12167 (September 17, 2014) – can’t be found.
I started a new thread because I was not sure anyone read this one: Please see https://www.wcvendors.com/help/topic/missing-orders/
We havent been insanely active helping on this one because it’s a problem that only you are having. Create an Administrator account for me and email the login credentials to your site and the site URL to [email protected] I’ll take a peek and see if I can figure it out.
Please provide your WooCommerce System Status in a reply.
Please also go through our standard debugging steps first , make sure you follow them all THOROUGHLY and let me know the results: https://www.wcvendors.com/help/topic/read-before-requesting-support/
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