Home Forums WC Vendors Free Support Vendor Notification Email

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #8865
    misterwho
    Participant

    Like to notify the vendors that someone ordered from their products

    #8867
    WC Vendors Support
    Participant

    wp-admin > WooCommerce > Settings > Emails > Notify Vendors > Enable. Have fun.

    Ben

    #8868
    misterwho
    Participant

    Yes I knew this but still I tested it and it’s not working

    #8870
    WC Vendors Support
    Participant

    When testing orders, use the WC Vendors Test Gateway. If you dont get vendor notification emails then, you’ve got your email settings on your webserver or website wrong, or messages are going into spam.

    Ben

    #8873
    misterwho
    Participant

    I tested a dummy order and set the status of the order to “processing” still I didn’t received any email even though I own the owned the product using different email address

    #8883
    WC Vendors Support
    Participant

    Then you’ve got an issue with mail on your server. Often times it’s using a bad email address to send mail, such as “bob@gmail.com” because gmail will reject them as non authenticated senders. Whatever the issue is, tinker around with your email settings in WooCommerce & WordPress and possibly with your webserver.

    #8884
    misterwho
    Participant

    hmm I’m pretty sure there’s nothing wrong with my email server I’m thinking to use this plugin

    it might solve my problem because I had an issue sending email using a contact form in my different website of my client

    What do you think?

    #8885
    WC Vendors Support
    Participant

    That’s a good option for mail sending. I would recommend it. 🙂

Viewing 8 posts - 1 through 8 (of 8 total)
  • The forum ‘WC Vendors Free Support’ is closed to new topics and replies.
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