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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #12182
    siloynet
    Participant

    Pro version- the products on the vendor’s page is in listing format. I think it should have been in grid format (as it is in free version).

    What is the appropriate banner size (in px) for the shop top banner?

    Which page does wcvendor use to render the pro dashboard. I would like to have the dashboard page full width. currently, it is using the default setting (right sidebar)

    #12184
    Jamie
    Keymaster

    Hi Siloynet,

    We are aware that some themes are having issues with the store fronts and I’m in the process of redesigning this so that we aren’t clashing with themes that hook into the woocommerce layout to change things. This is what you’re seeing and I hope to have this fixed soon.

    The pro dashboard creates a page called dashboard which you could then go into that page and select full width from the themes templates and you’ll be good to go.

    cheers,

    Jamie.

    #12246
    siloynet
    Participant

    As a side note, this is occurring on the default wordpress themes, ive tried it with twenty twelve, fourteen and kleo. The same problem

    #12248
    Jamie
    Keymaster

    Hi Siloynet

    What is occurring? the listing issue or full width dashboard? We have tested default kleo theme and it works on our test environment. Twenty twelve and fourteen are not compatible with woocommerce unless you modify them which would be why they don’t display correctly. If you want to test with a ‘default’ theme we suggest storefront as its provided for free from woothemes on the wordpress repo.

    I’m still working on the vendor store design issues at the moment.

    cheers,

    Jamie.

Viewing 4 posts - 1 through 4 (of 4 total)
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