Home Forums WC Vendors Pro Support Vendor pages display text trimmed and vendor categories

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #16642
    jamiekeefer
    Participant

    A couple questions about vendor pages with WC Vendors PRO: (using storefront)

    1. The header shows the graphic and the transperant layer with the social links. Looks good, but the text in the description runs down and gets trimmed by the container. Is this normal?

    I can increase the container height by using css on the “.wcv-header-container #banner-wrap” selector, but the image in the background gets stretched. Are there settings for this that I am missing? Thanks for any suggestions on this one.

    2.I thought the search and category selection would select within the context of the vendor pages with the pro version. Is that in there somewhere (i.e. via short code) or planned in the future?

    Thank you,

    jamie

    #16644
    WC Vendors Support
    Participant

    1.) Normal, if you have your vendor store templates configured to display defaults. You can edit these templates and tweak them in any way — in fact you are encouraged to. 🙂 Pro Setup Guide in the KB at the bottom goes over templates.

    2.) Unfortunately not, as those are simply your WooCommerce widgets not anything custom that would sort by vendor. Functionality for the future, yes, but not for today.

    #16653
    jamiekeefer
    Participant

    I took a look at the instructions. Do you suggest I copy the templates from both the wc-vendors and vc-vendor-pro into a similarly named folder in my theme’s folder?

    The instructions under PRO only suggests the template folders from wc-vendors/templates.

    Thanks
    jamie

    #16656
    WC Vendors Support
    Participant

    All WC Vendors Free and Pro files go to the same root folder — /themes/yourtheme/wc-vendors/.

    Cheers

    Ben

    #16664
    jamiekeefer
    Participant

    thank you…

    hey by the way your mouse over colors for your menus is same as background…kind of hard to navigate when the words disappear 🙂

    thanks again,

    jamie

Viewing 5 posts - 1 through 5 (of 5 total)
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