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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #14871
    David
    Participant

    Hey guys i am struggling to find out why the stores are looking like this, there a right mess lol

    http://www.lifeonvape.com/vendor_stores/t-wrecks-eliquid/

    #14903
    WC Vendors Support
    Participant

    I can certainly confirm that looks like crap! 🙂 What theme are you using?

    #14911
    David
    Participant

    Kupon 😉

    http://themeforest.net/item/kupon-groupon-daily-deals-marketplace-theme/12372781

    i don’t even know what its supposed to look like lol

    • This reply was modified 7 years, 3 months ago by David.
    #14914
    David
    Participant

    I have just seen another thread with 4 stores with the exact same crapness as mine lol

    #14918
    WC Vendors Support
    Participant

    Kupon! That’s a new theme we dont have yet. Could you please email it to me? support@wcvendors.com and include a link to THIS THREAD so I know what it’s for. 🙂

    #14920
    David
    Participant

    here we go

    #14936
    WC Vendors Support
    Participant

    @Lifeonvape — It appears Kupon is overriding all of the WC Vendors templates by including their own versions within their theme. It does not appear that they have integrated WC Vendors Pro. You’ll want to contact the theme developer, and ask them to integrate with WC Vendors Pro. Feel free to tell them to email me (ben@wcvendors.com) for a development server license so they can properly code their theme for 100% compatibility.

    Ben

    #16035
    WC Vendors Support
    Participant

    Update: The theme you are using is not 100% WooCommerce compatible. They fail to check is_woocommerce() for pages requesting shop layouts. As such, the theme will have to be fixed by the theme developer, OR you can follow this KnowledgeBase article to fix it yourself by changing around the Pro templates: https://www.wcvendors.com/kb/pro-store-layout-fixes/

Viewing 8 posts - 1 through 8 (of 8 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
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