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- This topic has 17 replies, 3 voices, and was last updated 7 years ago by
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Hello. The feedback form is not working.
I get this message in my debug.log file
[21-Dec-2016 22:08:08 UTC] WordPress-Datenbank-Fehler Table ‘nicholas_db.wp_wcv_feedback’ doesn’t exist für Abfrage
SELECT * FROM wp_wcv_feedback
WHERE product_id = 353
ORDER BY postdate desc
von require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), do_action(‘template_redirect’), WP_Hook->do_action, WP_Hook->apply_filters, Class_WooCommerce_Views->woocommerce_views_activate_template_redirect, include(‘/plugins/woocommerce-views/templates/single-product.php’), the_ddlayout, get_the_ddlayout, WPDD_Layouts->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_rendered_layout_content, WPDD_layout_render->render, WPDD_layout_render->render_to_html, WPDD_layout->frontend_render, WPDD_layout_row->frontend_render, WPDD_layout_cell->frontend_render, WPDD_layout_cell_post_content_views->frontend_render_cell_content, render_view_template, apply_filters(‘the_content’), WP_Hook->apply_filters, do_shortcode, preg_replace_callback, do_shortcode_tag, Class_WooCommerce_Views->wpv_woo_display_tabs_func, woocommerce_output_product_data_tabs, wc_get_template, include(‘/themes/Regionalo/woocommerce/single-product/tabs/tabs.php’), WCVendors_Pro_Ratings_Controller->vendor_ratings_panel, WCVendors_Pro_Ratings_Controller->get_product_feedback
[22-Dec-2016 01:05:02 UTC] ArrayAny ideas how to solve this?
Regards
NicholasDo you have the feedback page shortcode on a page, by itself, NOT within a page builder or in another tab?
@NicholasAgardy
Try deactivating and deleting Pro. Then immediately re-install Pro.
See if this will create the proper table in your database.Nicholas,
You settings and wc vendors information should all be saved in your database. If you simply deactivate and delete pro, and do not perform any database cleanups or anything in the interim, you should not lose any information or settings you have configured.However, if you are worried, please do a site backup first before you delete Pro. This is a good idea anyway anytime you are going to perform any major changes to your site.
Dear Anna.
Thank your for your help.
I followed your instructions without success.
Is there a way to create the database table manually?
I am managing the server myself.
Regards,
NicholasHi there, I am experiencing the same issue: wp_wcv_feedback database is missing
Please advise,
ThanksDerek and Nicholas,
Yes, this is a known issue- though it is still being “diagnosed”.
I am working now to try and create the table, so I can give instructions.
This thread is where I am keeping track of the issue:
https://www.wcvendors.com/help/topic/reviews-feedback-does-not-work-please-help/Hello-
Just an update here- this issue has been fixed and the resolution is applied in the 1.3.9 update.
If you update to Pro 1.3.9 the tables should be created in your database.
Please let me know if you have any further issues with this.Hello this is a bit late but I still get the following in my debug.log file:
SELECT * FROM wp_wcv_feedback
WHERE vendor_id = 7
ORDER BY postdate desc
von require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/plugins/layouts-divi/application/theme/view/template-default.php’), the_ddlayout, get_the_ddlayout, WPDD_Layouts->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_layout_content_for_render, WPDD_Layouts_RenderManager->get_rendered_layout_content, WPDD_layout_render->render, WPDD_layout_render->render_to_html, WPDD_layout->frontend_render, WPDD_layout_row->frontend_render, WPDD_layout_cell->frontend_render, WPDD_layout_cell_post_content_views->frontend_render_cell_content, render_view_template, apply_filters(‘the_content’), WP_Hook->apply_filters, do_shortcode, preg_replace_callback, do_shortcode_tag, WC_Shortcodes::my_account, WC_Shortcodes::shortcode_wrapper, WC_Shortcode_My_Account::output, WC_Shortcode_My_Account::my_account, wc_get_template, include(‘/themes/Regionalo/woocommerce/myaccount/my-account.php’), do_action(‘woocommerce_account_content’), WP_Hook->do_action, WP_Hook->apply_filters, woocommerce_account_content, wc_get_template, include(‘/themes/Regionalo/woocommerce/myaccount/dashboard.php’), do_shortcode, preg_replace_callback, do_shortcode_tag, wpv_shortcode_wpv_post_body, apply_filters(‘the_content’), WP_Hook->apply_filters, do_shortcode, preg_replace_callback, do_shortcode_tag, WCVendors_Pro_Dashboard->load_dashboard, WCVendors_Pro_Dashboard->load_page, WCVendors_Pro_Dashboard->load_rating_page, WCVendors_Pro_Ratings_Controller->display, WCVendors_Pro_Table_Helper->__construct, WCVendors_Pro_Table_Helper->set_defaults, apply_filters(‘wcvendors_pro_table_rows_rating’), WP_Hook->apply_filters, WCVendors_Pro_Ratings_Controller->table_rows, WCVendors_Pro_Ratings_Controller::get_vendor_feedback
[17-Mar-2017 15:59:32 UTC] WordPress-Datenbank-Fehler Table ‘nicholas_db.wp_wcv_feedback’ doesn’t exist für Abfrage@nicholasagardy
Are you running the latest version of WC Vendors Pro? 1.3.9?@nicholasagardy
Normally you are provided with an update notification if you have your license active.
It seems there were a few installs of 1.3.7 and 1.3.8 that did not notify of updates.
I also post update notifications for Pro in this thread: https://www.wcvendors.com/help/topic/pro-updates/
and for WC Vendor free in this thread: https://www.wcvendors.com/help/topic/wc-vendors-free-updates/
SO if you subscribe to those, you’ll be notified when I make a new post.
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