NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

To request help, please  OPEN A SUPPORT TICKET   and we will assist you.

Thank you to all of our customers!

This topic contains 2 replies, has 2 voices, and was last updated by  Michele 1 year ago.

  • Author
  • #52712

    Hi, on the vendor shop page, the default red banner is showing up and below that the vendor’s downloaded banner.
    See this link:
    The individual product page is accurate with just the vendor’s uploaded banner.
    How can we rectify and remove the red standard banner and have the default one in it’s place?

    WC Vendors Official Support

    That’s alllll your theme. What theme is this?
    Do they have a different area where you enter your store banner?
    That looks bad.. show this to them and tell them you need it fixed. 🙁


    It is marketica…I will get in touch w/them. Thanks!

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