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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #18154
    Arvid Viderberg
    Participant

    Hi,
    A vendor applies to my store and enters store info, phone number etc, and then presses “apply to become a vendor”. When he/she are approved as an vendor, all the store info, phone etc is gone. If he/she updates it again, it works.

    Here’s a print of my vendor-signup-form.php. I’ve only commented out the Social-tab.

    <?php
    /**
     * The template for displaying the vendor application form 
     *
     * Override this template by copying it to yourtheme/wc-vendors/front
     *
     * @package    WCVendors_Pro
     * @version    1.0.2
     */
    ?>
    <form method="post" action="" class="wcv-form"> 
    
    	<h3><?php __( 'Vendor Application', 'wcvendors-pro'); ?></h3>
    
    	<div class="wcv-tabs top" data-prevent-url-change="true">
    		<ul class="tabs-nav" style="padding:0; margin:0;">
    	  		<li><a href="#storesettings"><?php _e( 'General Store Information', 'wcvendors-pro'); ?></a></li>
    	  		<li><a href="#payment"><?php _e( 'Payment', 'wcvendors-pro'); ?></a></li>
    	  		<!--<li><a href="#social"><?php _e( 'Social', 'wcvendors-pro'); ?></a></li> -->
    		</ul>
    
    		<!-- Store Settings Form -->
    		<div class="tabs-content" id="storesettings">
    
    				<!-- Store Name -->
    				<?php WCVendors_Pro_Store_Form::store_name( '' ); ?>
    
    				<!-- Store Description -->
    				<label><?php _e( 'Store Description', 'wcvendors-pro'); ?></label>
    				<?php WCVendors_Pro_Store_Form::store_description( '' ); ?>	
    				
    				<br />
    
    				<!-- Seller Info -->
    				<label><?php _e( 'Single product page store description', 'wcvendors-pro'); ?></label>
    				<?php WCVendors_Pro_Store_Form::seller_info( ); ?>	
    				
    
    				<br />
    
    				<!-- Store Phone -->
    				<?php WCVendors_Pro_Store_Form::store_phone( ); ?>
    
    				<?php WCVendors_Pro_Store_Form::store_address( ); ?>
    
    		</div>
    
    		<div class="tabs-content" id="payment">
    			<!-- Paypal address -->
    			<?php WCVendors_Pro_Store_Form::paypal_address( ); ?>
    		</div>
    
    		<div class="tabs-content" id="social">
    			<!-- Twitter -->
    			<?php WCVendors_Pro_Store_Form::twitter_username( ); ?>
    			<!-- Instagram -->
    			<?php WCVendors_Pro_Store_Form::instagram_username( ); ?>
    			<!-- Facebook -->
    			<?php WCVendors_Pro_Store_Form::facebook_url( ); ?>
    			<!-- Linked in -->
    			<?php WCVendors_Pro_Store_Form::linkedin_url( ); ?>
    			<!-- Youtube URL -->
    			<?php WCVendors_Pro_Store_Form::youtube_url( ); ?>
    
    			<!-- Google+ URL -->
    			<?php WCVendors_Pro_Store_Form::googleplus_url( ); ?>
    		</div>
    
    	</div>
    		<!-- Submit Button -->
    		<!-- DO NOT REMOVE THE FOLLOWING TWO LINES -->
    		<?php WCVendors_Pro_Store_Form::sign_up_form_data(); ?>
    		<?php WCVendors_Pro_Store_Form::save_button( __( 'Apply to be Vendor', 'wcvendors-pro') ); ?>
    
    	</form>
    #18167
    WC Vendors Support
    Participant

    Known issue, we’ll have it fixed next update.

    #18189
    Arvid Viderberg
    Participant

    Great! Will the next update be soon or will it wait until the great update in mid-january? 🙂

    #18190
    WC Vendors Support
    Participant

    The next update will be sooner than later. When? When it’s ready. 🙂 v1.2.0 is a major update. When you see a third number, such as 1.1.X, the X is an incremental update for bug fixes, or minor features. The next release should see the auto updater for the plugin work (finally) so that when more updates come out it will tell you in your WordPress Updates page. You’ll see more 1.1.X releases well before 1.2.0 is ready.

    #18350
    Arvid Viderberg
    Participant

    Great, thanks for the update Ben! 🙂

    #20439
    Jakob
    Participant

    Hi.

    Also ran into the same bug. Just bought the Pro today. Pretty citrical issue. When a user is signing up as vendor all the information is lost after he is approved. Its actually stored in the non-pro store description so you can copy the “lost” information field by field to the pro Vendor description.

    Hope this will be fixed very soon.

    BR
    Jakob

    #20450
    WC Vendors Support
    Participant

    Hi Jakob,

    Yup, still a known issue. Once v1.2.0 is out the issue will be no longer an issue. 🙂

    Ben

    #20460
    Jakob
    Participant

    Hi Ben

    Okay. Nice to know:)

    BR
    Jakob

Viewing 8 posts - 1 through 8 (of 8 total)
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