NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
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Hi- I purchased Woocommerce Memberships (and it integrates fine, btw). In order to become a “member” you a have to purchase a product from me, the admin/user. Since admins cannot be vendors, I have no place to go to change my banner of my storefront. Is there a work-around? As of now the banner is a dark red, default (https://iestand.com/shop/become-a-seller/). There must be a place to change this…
Thanks so much in advance!
MicheleMichele,
I am actually not sure where that dark red is coming from. It must be that your theme has some design for WC Vendors; perhaps you could ask if they have in idea for how you could change that or get rid of that for your admin products.I’d think some code that excludes the vendor banner from the product page for admin would do it- but I am not sure how your theme has the banner area designed or altered, so I am not certain exactly how it would need to be written.
You offered in a prior communication that you’d be willing to reach out to Tokopress for me (marketica theme help desk)– they have been so unresponsive and it is very frustrating – makes me appreciate you even more! Here is the bulk of my 4th communication with them:
I purchased Woocommerce Membership and by default the seller of the membership product is the admin/user. So it shows up with ME being the vendor. I can’t update my/admin/user store banner as I don’t have access to the vendor dashboard as an admin. 1) How can I either a) remove all banners/logo from all single product pages (the theme overrides WCVendors check box to remove banner/store header on single product pages AND b) be able to update the admin/user store banner.
2) Separately, how can I use a default store background banner image or color vs. the red/brown color? Currently the WCVendors default background won’t work b/c the theme is overriding it?
If you have an in and are able to get answers that would be amazing! LMK and TIA@mkornbluth
Will do – I must say, though, that they are SLOW to update and assist… and if they do not update their overridden templates for our version 1.4 release, you may have some issues. 🙁
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