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- This topic has 9 replies, 4 voices, and was last updated 7 years, 2 months ago by
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When a vendor tries to connect stripe, everything goes well until that final step. When it redirects back to my domain with the auth code in the url, the page has an error 500. Additionally, the account is not connected.
I’ve looked through the forums and the guide, but can’t find the problem.
What does your webservers error_log say for the most recent ten lines or so? Any Internal Server Error 500 will be logged there.
Thank you for the fast response. My site was recently moved to AWS and I have zero experience there. I’m still working on getting the log for you. I wanted to add some info in case it helps.
Chrome shows the error but firefox just shows a blank page.
If the vendor cancels the connection the redirect works perfectly.Hey there. I’m the developer hired to work on Chris’ server.
Here is the logfile dispatched from our Ubuntu instance:
### WordPress Environment ### Home URL: https://harddy.com Site URL: https://harddy.com WC Version: 2.6.13 Log Directory Writable: ✔ WP Version: 4.7.2 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ✔ Language: en_US ### Server Environment ### Server Info: Apache/2.4.18 (Ubuntu) PHP Version: 7.0.13-0ubuntu0.16.04.1 PHP Post Max Size: 2 GB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: N/A SUHOSIN Installed: – MySQL Version: 5.7.17 Max Upload Size: 2 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 2.6.13 : woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ woocommerce_shipping_zones: ✔ woocommerce_shipping_zone_locations: ✔ woocommerce_shipping_zone_methods: ✔ woocommerce_payment_tokens: ✔ woocommerce_payment_tokenmeta: ✔ MaxMind GeoIP Database: ❌ The MaxMind GeoIP Database does not exist - Geolocation will not function. You can download and install it manually from http://dev.maxmind.com/geoip/legacy/geolite/ to the path: . Scroll down to \"Downloads\" and download the \"Binary / gzip\" file next to \"GeoLite Country\" ### Active Plugins (16) ### Redux Framework: by Team Redux – 3.6.3 WPBakery Visual Composer: by Michael M - WPBakery.com – 5.0.1 MailChimp for WordPress: by ibericode – 4.0.12 Nav Menu Roles: by Kathy Darling – 1.8.6 Nexthemes Plugins: by Nexthemes – 1.2.6 Slider Revolution: by ThemePunch – 5.3.1 Simple CSS: by Tom Usborne – 0.4 WC Vendors - Stripe Commissions & Gateway: by WC Vendors – 1.0.4 WC Vendors Pro: by WC Vendors – 1.3.7 WC Vendors: by WC Vendors – 1.9.8 Maintenance: by Robert Wetzlmayr – 4.4 White Label CMS: by www.videousermanuals.com – 1.6.1 WooCommerce: by WooThemes – 2.6.13 Yoast SEO: by Team Yoast – 4.2.1 WP Smush: by WPMU DEV – 2.5.3 YITH WooCommerce Wishlist: by YITHEMES – 2.0.16 ### Settings ### Force SSL: ✔ Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 ### API ### API Enabled: ✔ ### WC Pages ### Shop Base: #7 - /shop/ Cart: #8 - /cart/ Checkout: #9 - /checkout/ My Account: #10 - /my-account/ ### Taxonomies ### Product Types: external (external) grouped (grouped) simple (simple) variable (variable) ### Theme ### Name: TheShopier Version: 1.2.8 Author URL: http://nexthemes.com/ Child Theme: ❌ – If you're modifying WooCommerce on a parent theme you didn't build personally then we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: theshopier/archive-product.php theshopier/woocommerce/cart/cart-empty.php theshopier/woocommerce/cart/cart-totals.php theshopier/woocommerce/cart/cart.php theshopier/woocommerce/cart/cross-sells.php theshopier/woocommerce/cart/mini-cart.php theshopier/woocommerce/cart/shipping-calculator.php theshopier/woocommerce/checkout/form-checkout.php theshopier/woocommerce/checkout/form-coupon.php theshopier/woocommerce/checkout/form-login.php theshopier/woocommerce/checkout/thankyou.php theshopier/woocommerce/content-product.php theshopier/woocommerce/content-product_cat.php theshopier/woocommerce/content-single-product.php theshopier/woocommerce/content-widget-product.php theshopier/woocommerce/global/breadcrumb.php theshopier/woocommerce/loop/add-to-cart.php theshopier/woocommerce/loop/loop-end.php theshopier/woocommerce/loop/loop-start.php theshopier/woocommerce/loop/orderby.php theshopier/woocommerce/loop/pagination.php theshopier/woocommerce/loop/price.php theshopier/woocommerce/loop/rating.php theshopier/woocommerce/myaccount/my-account.php theshopier/woocommerce/myaccount/navigation.php theshopier/woocommerce/order/order-details-customer.php theshopier/woocommerce/order/order-details-item.php theshopier/woocommerce/order/order-details.php theshopier/woocommerce/single-product/add-to-cart/external.php theshopier/woocommerce/single-product/add-to-cart/grouped.php theshopier/woocommerce/single-product/add-to-cart/simple.php theshopier/woocommerce/single-product/add-to-cart/variable.php theshopier/woocommerce/single-product/product-image.php theshopier/woocommerce/single-product/product-thumbnails.php theshopier/woocommerce/single-product/related.php theshopier/woocommerce/single-product/short-description.php theshopier/woocommerce/single-product/tabs/tabs.php theshopier/woocommerce/single-product/title.php theshopier/woocommerce/single-product/up-sells.php theshopier/woocommerce/single-product.php ### WC Vendors Pro ### Theme Compatability: - Pro Dashboard Page: - #243 Feedback form page: - #244 Vendor Shop Permalink: - shop/ ### Templates ### Overrides: –WHAT?!@ Your webserver doesnt have curl installed? Holy smokes, that’s the first time I’ve seen that in 20 years. 🙂
Once your webhosting company or stack adds curl, then:
[Fri Feb 03 21:07:38.551070 2017] [:error] [pid 1642] [client xxx.xxx.xxx.xxx:38367] PHP Fatal error: Uncaught Error: Call to undefined function curl_init()….will probably go away and stop breaking the site. When in doubt, read the error log, all is always revealed!
Have fun
@ben That was it. Thank you very much.
Sorry for the delayed response, but fixing that issue flooded me with work. 🙂
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