Home Forums WC Vendors Pro Support Vendor Upload Images on "Add Product"

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  • This topic has 7 replies, 2 voices, and was last updated 7 years ago by Anna.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #58373
    K. Scott Posson
    Participant

    Hey Anna & Ben;
    In the Vendor Dashboard under add product when the vendor gets to upload images an error occurs. I have manipulated images in different formats and different sizes to no avail. Read through some on the other forum notes to try to find a solution. I’m stuck. Multiple Vendors… same issue.
    Thanks in advance for your help.
    Scott

    #58397
    Anna
    Member

    Scott,
    This is usually due to either a plugin conflict, insecure content on the site, or the vendor not being logged in via the proper https format.
    So-
    1. Install the plugin REALLY SIMPLE SSL and run through the set-up. Test. See if that resolved it. If so, you had some insecure content still using http even though your site is https
    2. If not, try logging in as a vendor using the my-account page, not a pop-up or modal login (looks like you’re using the buddyboss theme, which has a modal login). If that resolved the issue, then please tell buddyboss this is occurring and make them help you resolve it if you wish to keep using their login.
    3. If needed, deactivate all plugins except WooCommerce, WC Vendors and WC Vendors Pro. If that resolves the issue, then activate your plugins again one by one and test after each activation to find the culprit.

    Let me know how this pans out, please.. and if the issue is resolved.

    #58425
    K. Scott Posson
    Participant

    Detected setup
    success SSL is enabled on your site.
    success Mixed content fixer was successfully detected on the front-end
    success An SSL certificate was detected on your site.
    success 301 redirect to https set: WordPress redirect
    warning HTTP Strict Transport Security was not set in your .htaccess. To enable, get Premium

    Still having issues with mixed content? Check out Premium, which includes an extensive scan and premium support. Learn more

    #58428
    K. Scott Posson
    Participant

    on the upload of a low res image “png” format
    “20160626_105132.png HTTP error.”

    Eclectic Cat Store Vendor – does not work – “20160626_105132.png HTTP error.”
    Eclectic Jewelry Store Vendor – same image uploaded successfully

    Where do I go to fix this one? Vendor settings? What did I miss?

    #58429
    K. Scott Posson
    Participant

    I can submit to the Vendors site through the Admin Dashboard- WC, add product, selecting the Vendor in the draw-down menu.

    #58430
    K. Scott Posson
    Participant

    https://eclectic-cat.com/pro-dashboard/product/edit/
    ” 20160626_105209.png An error occurred in the upload. Please try again later.”

    Calling InMotion for applied SSL to pages correctly

    #58449
    K. Scott Posson
    Participant

    Anna,
    Spot on! Really Simple SSL. Saw the HTTP error, called InMotion. They fixed the error where they had applied the SSL. SSLChecker.com, showed an error also. In any event your depth of knowledge is amazing, the problem went away.
    Thanks for your help.
    Scott

    #58502
    Anna
    Member

    Scott,
    I am very glad to know that helped. 🙂 It is also nice to hear that your host was helpful in assisting you to locate and remove the SSL issue.

Viewing 8 posts - 1 through 8 (of 8 total)
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