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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #64250
    Robert Davenport
    Participant

    Hi,

    Can you please explain why vendors are not able to see the option to list an item in auctions when they go to add items?

    Please explain.

    Thank you,
    Robert

    #64293
    Anna
    Member

    @shoprva
    Would you please share your WooCOmmerce System Status?
    Are you using Wc Vendors v1.9.11, WC Vendors Pro v1.4.3, WooCommerce Simple Auctions Plugin by wp genie, and our WooCommerce Simple Auctions Integration plugin?

    #64318
    Robert Davenport
    Participant

    Hi Anna,

    I’m using WC Vendors Pro 1.4.3 AND WC Vendors Pro Simple Auctions 1.0.3 (Add WooCommerce simple auctions support to WC Vendors Pro) AND WooCommerce Simple Auction Version 1.2.6 (Easily extend WooCommerce with auction features and functionalities.)

    Here is your admin login:
    U: Anna
    P: k0CeAulraoKrq6SMDIhE9FOf

    Here is the System Status:

    
    ### WordPress Environment ###
    
    Home URL: https://gundailydeals.com
    Site URL: https://gundailydeals.com
    WC Version: 3.0.5
    Log Directory Writable: ✔
    WP Version: 4.7.4
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.6.25
    PHP Post Max Size: 32 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 1000
    cURL Version: 7.38.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.35
    Max Upload Size: 32 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.0.5
    WC Database Prefix: wp_
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    MaxMind GeoIP Database: ✔
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (12) ###
    
    Buddyforms Woocommerce Simple Auctions Integration: by ThemeKraft – 1.0.3.1
    Form Builder & Front End Editor BuddyForms: by ThemeKraft – 2.0.15
    Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 5.0.9
    Paid Memberships Pro: by Stranger Studios – 1.9
    Really Simple SSL: by Rogier Lankhorst – 2.5.13
    WC Vendors - Stripe Commissions & Gateway: by WC Vendors – 1.0.5
    WC Vendors Pro Simple Auctions: by WC Vendors – 1.0.3
    WC Vendors Pro: by WC Vendors – 1.4.3
    WC Vendors: by WC Vendors – 1.9.11
    WooCommerce Stripe Gateway: by WooCommerce – 3.1.7
    WooCommerce Simple Auction: by wpgenie – 1.2.6
    WooCommerce: by Automattic – 3.0.5
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: ✔
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: auction (auction)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #22 - /
    Cart: #23 - /index.php/cart/
    Checkout: #24 - /index.php/checkout/
    My account: #25 - /index.php/my-account/
    
    ### Theme ###
    
    Name: Storefront
    Version: 2.1.8
    Author URL: https://woocommerce.com/
    Child Theme: ❌ – If you're modifying WooCommerce on a parent theme you didn't build personally
    then we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### WC Vendors Pro ###
    
    Theme Compatability: -
    Pro Dashboard Page: ✔ - #13
    Feedback form page: ✔ - #14
    Vendor Shop Permalink: ✔ - vendors/
    
    ### Templates ###
    
    Overrides: –
    
    #64417
    Anna
    Member

    Robert,
    Ok I think I found the issue..
    I changed the Product Form default ( drop-down ) to Standard form instead of Simple Product. (wp admin > woocommerce > wc vendors > product form)
    Now we can see the Auctions Product type as a vendor.

Viewing 4 posts - 1 through 4 (of 4 total)
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