Home Forums WC Vendors Free Support Vendors canot login to stores and sold by links not working

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #12278
    Global
    Participant

    Hi Support,

    I have noticed something strange has happened to my wc vendors marketplace.

    1, Vendors currently canot login to their stores. Was fine yesterday but today I noticed the problem.

    I have the redirect all users to their /my-account/ after they login code installed in functions php

    I have Enable registration on the “My Account” page checked

    When vendors try and login they are directed to the account page and not the vendor store page below.

    Welcome Back,
    TM Collection #17
    LOG OUT
    My Account

    Hello TM Collection (not TM Collection? Sign out). From your account dashboard you can view your recent orders, manage your shipping and billing addresses and edit your password and account details.

    2,

    All the sold by links do not take the customer to the vendor’s store but to a page with one image of the collection and looks like it is a post because it says the below:

    TM Collection
    by Talita Zoe / London on March 2, 2015 in

    I will send you links and and my login details in case you need them in a private post.

    Thank you for your help.

    Regards,

    Paul

    #12279
    Global
    Participant

    globalfashion.space

    WP login details:

    mybeautifulvintage777

    75J*9p*)NLtdE1)4mi6(E3PO

    Page after sold by link clicked

    http://globalfashionspace.com/store/tm-collection/

    Vendor store login details

    TM Collection
    6]5Ty78+J*

    Thank you so much for your help.

    Paul

    #12285
    Global
    Participant

    UPDATE

    Have saved my Permalinks and this resolved 2 🙂

    #12286
    WC Vendors Support
    Participant

    Hi Paul,

    You coped and pasted the login redirect code, but you didnt read the instructions for it. You had the Pro version of that snippet enabled, not the Free version. 😉 Fixed by commenting out the Pro redirect, and uncommented the free redirect.

    #12297
    Global
    Participant

    Hi Ben 🙂

    Thank you so much!!! … That’s amazing!!! 🙂

    I just copied and pasted what I normally use … sorry didn’t notice 🙂

    Thanks again for fixing … happy Sunday 🙂

Viewing 5 posts - 1 through 5 (of 5 total)
  • The forum ‘WC Vendors Free Support’ is closed to new topics and replies.