Home Forums WC Vendors Pro Support Vendors Can't Add Products

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

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If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

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Viewing 31 posts - 1 through 31 (of 31 total)
  • Author
    Posts
  • #61225
    MIchael Wight
    Participant

    Hello,

    My Add Product button is not working?!

    Is this a known issue with the new update or new WooCommerce update?

    It is causing huge problems for my vendors.

    Thanks

    M

    #61227
    Anna
    Member

    Hello,
    If you temporarily switch to the storefront theme, does it work?
    Also deactivate all plugins except WooCommerce WC vendors and WC vendors pro…

    #61236
    mak
    Participant

    Hello I have same problem, button add product not working when update new version bold woocomerce & vendor pro,
    I did deactive all plugin just active woocomerce and vendor free & pro. But the button still does not work

    Forum Wcvendor have any help, please.

    many thanks forum!

    #61237
    Gareth
    Participant

    Thought it was only me, was about to do something drastic. Please help quickly

    #61240
    MIchael Wight
    Participant

    I’ve tried the deactivating as well.

    Lost 3 vendors overnight as a result.

    Not fantastic.

    Going to try and find out how I can get an older version of the Woo Commerce before update and WC Vendors, unless there is a fix?

    #61242
    Chris Johnson
    Participant

    I have the same issue related to the Standard form. If I switch to the download or simple form the field validation and add/save as draft button work as expected. Also, it appears many of the fields on the simple form that should not be required are required(the sale price field and the private checkbox for example). In addition, I am unable to save any edits to existing products from the vendor dashboard form

    #61244
    MIchael Wight
    Participant

    Yeah the same problems I was having Chris.

    I think it might down to your theme.

    What theme are you using as it might not have updated yet in line with WC Vendors and Woo?

    I’ve installed an earlier version of WC Vendors in the meantime and it seems to be working again.

    Thanks,

    M

    #61246
    Chris Johnson
    Participant

    I honestly do not think it has anything to do with a particular theme’s support of WC Vendors. The theme I use just supplies frontend styling classes and is not like the buddyboss marketplace plugin which heavily customizes the WC Vendors plugin via template overrides and hooks.

    #61248
    Steve Mason
    Participant

    Same problem but there appears to be a syntax error. Add product button links to: …./vendor-dashboard-pro/product//edit/ should be …./vendor-dashboard-pro/product/edit/ which works. Can you point me in the right direction to correct.

    #61250
    Steve Mason
    Participant

    Follow up to previous post – same error when clicking on a recent product but OK when clicking on View all and then edit product. Pleas advise which file/files need correcting.

    #61260
    Anna
    Member

    Hello,
    I am looking into this now and will update with any information.
    Thank you for notifying us of this issue you are experiencing.

    #61304
    Rick
    Participant

    im rebuilding my site testing it out Vendors Can’t Add Products on dashboard

    #61308
    Anna
    Member

    Hello,
    Yes- I have opened an issue for this matter and it will hopefully be fixed/resolved soon. Sorry for the inconvenience; I knwo this is a frustrating problem for everyone!

    #61348
    LocalTalents
    Participant

    I posted a thread before I was forwarded to this thread. I have deactivated everything but Woo and WC Vendors. I have switched to Storefront, and I have this issue.

    JS console is showing this: An invalid form control with name=’_download_type’ is not focusable.

    I don’t know if this is related to the issue.

    Luckily I have still in testing and not live. But as someone who just purchased a license, this is the second major issue I have had in a week. The other was acknowledged as an issue that was supposed to be addressed in the update, and I am still seeing it (no “Apply to vendor button in Storefont). I am getting pretty frustrated. It makes me a bit nervous about having a site live running this plugin.

    #61352
    Anna
    Member

    Hello,
    I believe this has been fixed by Jamie, and as soon as possible it will be available. Thank you for your patience as we work with this.

    #61393
    Francesco
    Participant

    Hi Anna.
    I do not know if the issue I experience is due to the same bug.
    In any case, I cannot add product nor save as draft and in both cases the message shown by the browser is “Select an item from the list” (“Selezionare un elemento dall’elenco” in italian).
    Thank you for your support.
    Francesco

    #61398
    Daman
    Participant

    In My case it says:
    ——
    Private listing is required, is mandatory.(Checkbox)

    Once checked product submits successfully.

    #61402
    Gareth
    Participant

    I understand that something is currently being done. Fingers crossed for sooner.

    I have temporary switched theme to Twenty Seventeen to see if the problem is with the theme but doing this did not resolve the issue. Buttons to add or save draft still remains unresponsive.

    Wanted to see if products could of been added or modified from the Vendors back-end. To my surprise, the option to edit products is missing but you can still Add Product. Clicking on a product initiates loading and refreshes screen but you never move from product screen.

    Turned off each plugin individually and then all except the core ones but problem continue to persist.

    I see in your notes for “Other Notable changes” in the 1.4 WC Vendor Update that you have mentioned “Vendors can be locked from creating or editing new products only”
    Do you believe this has something to do with the issue?

    #61432
    zikria
    Participant

    I have this same issue,
    when clicking |add product | or | save draft|
    nothing happens at all from vendor accounts

    console shows error:
    An invalid form control with name=’_download_type’ is not focusable.

    please fix this fast, and once you guys fix it will there be another update.

    #61435
    Anna
    Member

    Hello everyone,
    We’ll have a minor release soon (hopefully in the next 24 hours) for some of these teething bugs from the Pro version 1.4 major update. We’ll also have a WC Vendors free release soon for a few issues.
    Thank you all for your patience.

    #61441
    Aaron
    Participant

    Hi Anna,

    i just purchased WC Vendor last night and Ive been losing sleep ever since. I cant add products unless I use admin login on the back end, even then when adding attributes or variations it just stalls. My registration doesnt have an “apply to be a vedor” option. Even after a user is created I have to create a menu option that says “Vendor sign” and link it to the pro dashboard in order to have a user apply. But not everyone should have to see that button.

    Im creating an admin and username for you here:

    user: AnnaVendorPro
    pass: marathon1
    reblr.com

    Im going to give my brain a break and get some rest. I know you guys are super busy but if possible could you please take a look?

    Thanks

    Aaron
    reblr.com

    #61442
    Anna
    Member

    @reblr
    Hello Aaron,
    By the time you wake up, we’ll have the updates for both WC Vendors Pro and WC Vendors free ready that address these issues. 🙂

    #61469
    Steve Mason
    Participant

    Working – Thank you

    #61513
    Anna
    Member

    Thank you for letting us know- I am so very relieved this is working properly now for everyone.

    #61525
    zikria
    Participant

    Thank You so much, by the way, i love the new category limit feature, nd the larger view of the dashboard in the front end. Thank you for the fix.

    #61548
    Anna
    Member

    @zikria-shakil
    Glad it is working for you now, and thank you for the feedback! 🙂

    #61580
    MIchael Wight
    Participant

    Just wanted to say thank you to the team for the quick update and response.

    Really value it.

    Everything seems to be working smoother.

    Thank you

    #61612
    Anna
    Member

    @numonday
    Good to hear- thank you!

    #63569
    pliwi
    Participant

    I´ve the same problem. After to update to the new version, vendors can´t add products.
    Do you have a solution now??
    Regards.

    #63572
    Anna
    Member

    @pliwi
    Which version are you using?
    Will you please share your WooCommerce System Status? wp admin > woocommerce > system status

    #63574
    pliwi
    Participant

    I already install your last update and works ok. So sorry for inconvenience. Regards.

Viewing 31 posts - 1 through 31 (of 31 total)
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