Vendors Can't see orders

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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • May 10, 2017 at 9:47 am #64811
    Adam
    Participant

    Vendors still can’t see orders on the new update. Is this a another conflict or is this still an issue with wc vendors?

    May 10, 2017 at 10:01 pm #64838
    Anna
    Member

    @asportsman
    This issue was resolved with v1.4.3– if it is that your vendors cannot see the orders tab in the pro dashboard.
    Have you deleted any orders without reversing commissions?

    May 11, 2017 at 10:32 am #64885
    Adam
    Participant

    No I have not, I haven’t touched a thing. Is the variable products and shipping going to be fixed anytime soon or do i need to go ahead and make them simple products as well?

    May 11, 2017 at 6:43 pm #64950
    Anna
    Member

    @asportsman
    The reaosn I asked about deleted orders: I was working on another site recently that has very old orders that had been deleted.. months ago. For some reason, this was causing issues with the Pro Dashboard after the WooCommerce update.
    I will ask Jamie again about the variations/shipping issue. Last I asked him, he was yet unable to find exactly what was causing the issue.

    May 11, 2017 at 7:08 pm #64954
    Adam
    Participant

    Ok i havent deleted any orders and i dont think the vendors i have looked at have either. Thanks for the update @fervous sorry if i come across as an a$$ this is just a very frustrating issue i am dealing with right now and need it solved asap.

    Thanks again!

    May 11, 2017 at 7:18 pm #64956
    Anna
    Member

    @asportsman
    Understood. I wish I had an update for you.
    Is your live site running the new WC? Or have you waited to update?

    May 11, 2017 at 9:40 pm #64974
    Adam
    Participant

    My live site isn’t I’m in a bit of a pickle with it. If I update I lose my categories selection as it no longer works with the new version, as well as shipping just goes to me and not the vendors and the view orders aspect.

    On my live site variable products can not be bought. So it’s a shit sandwich essentially.

    May 23, 2017 at 10:43 am #66179
    Anna
    Member

    @asportsman
    Send me an email at [email protected] and I will reply with a dropbox link/download and instructions to fix the variable shipping issues.

  • Author
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Viewing 8 posts - 1 through 8 (of 8 total)
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