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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
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- This topic has 15 replies, 3 voices, and was last updated 6 years, 3 months ago by
Le fur.
-
AuthorPosts
-
July 19, 2017 at 8:22 am #70300
Le fur
Participantdear,
I already configured my own admin stripe account.
When i want’s to configure vendor stripe account, click on sign up works but after i have a pop up asking to get a new access token …
And i don’t know what to do, i found nothing on it.Could you help me please
Thanks
July 20, 2017 at 12:38 am #70398Anna
Member@elodielf
Hello,
Please go to your Stripe account and check this setting:
Ensure that the redirect uri in your Stripe connect platform settings (Stripe account > connect > settings > platform settings .. uri redirect) is set to your site url with https (you msut have SSL to use Stirpe).
So, it should be a redirect like this: https://your-site-here.com
NO www should be included, either.Please check this, and if you needed to change it– test and reply back with your results.
July 22, 2017 at 12:01 pm #70602Le fur
ParticipantHi
thanks for your answerSo i did it, i add url redirect with https but now i have a 500 error (see in attached files)
Do you know why ?
Thanks
Augustin
July 26, 2017 at 2:05 am #70853Le fur
ParticipantHI
Do you have any solution ?July 31, 2017 at 6:25 am #72583Le fur
ParticipantHi
Sorry to disturb you again but i still need help as my previous message ?
Could you help me ?
thanks
Augustin
July 31, 2017 at 5:37 pm #72622Anna
MemberHello,
Do you have SSL enabled on your site?
It is required by Stripe.
And if you do not have SSL enabled, the https will not work, only httpAugust 1, 2017 at 3:30 am #72645Le fur
ParticipantDear
Has you can see i have a SSL installed on my website
And https works : https://brenda2.com/
So do you know where could come from the problem ?
Thanks
Augustin
August 2, 2017 at 10:56 pm #72778Anna
MemberHello,
From this image, it appears that some of your website information is blank. Have you filled in the URL and name of your website, and tested the oAuth flow?
https://www.wcvendors.com/wp-content/uploads/rtMedia/topics/70602/2017/07/stripe-url-settings.png
Also, with 500 errors, this should be showing in your error_log. Can you check your error_log and copy/paste the last 50 lines or so in a reply?
August 15, 2017 at 4:37 am #73557Le fur
ParticipantDear,
Thanks for your answersorry for the dealy i was out of my office
Yes i filled the website url and name. When i test the oAUTH flow i have a white page with this url :
https://brenda2.com/mon-compte/?scope=read_write&code=ac_BDRGeudnivPNG2N90DmBaAVyaCxLpeVR
here woocommerce logs :### WordPress Environment ### Home URL: http://brenda2.com Site URL: http://brenda2.com WC Version: 3.1.1 Log Directory Writable: ✔ WP Version: 4.7.5 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: fr_FR ### Server Environment ### Server Info: Apache PHP Version: 7.0.21 PHP Post Max Size: 64 MB PHP Time Limit: 300 PHP Max Input Vars: 16000 cURL Version: 7.38.0 OpenSSL/1.0.1t SUHOSIN Installed: – MySQL Version: 5.6.34 Max Upload Size: 64 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.0.8 WC Database Prefix: wp_ woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ woocommerce_shipping_zones: ✔ woocommerce_shipping_zone_locations: ✔ woocommerce_shipping_zone_methods: ✔ woocommerce_payment_tokens: ✔ woocommerce_payment_tokenmeta: ✔ MaxMind GeoIP Database: ✔ ### Security ### Secure connection (HTTPS): ❌Votre boutique n’utilise pas HTTPS. En savoir plus sur HTTPS et les certificats SSL. Hide errors from visitors: ✔ ### Active Plugins (24) ### Akismet Anti-Spam: par Automattic – 3.3.3 BackWPup: par Inpsyde GmbH – 3.4.1 CMB2: par WebDevStudios – 2.2.4 Contact Form 7: par Takayuki Miyoshi – 4.8 Customizer Export/Import: par The Beaver Builder Team – 0.7 Duplicate Post: par Enrico Battocchi – 3.2 Duplicator: par Snap Creek – 1.2.12 Additional Registration Attributes(Free): par FME Addons – 1.0.3 Force Regenerate Thumbnails: par Pedro Elsner – 2.0.6 Google Analytics Dashboard for WP (GADWP): par Alin Marcu – 5.1.1.1 WPBakery Visual Composer: par Michael M - WPBakery.com – 5.1.1 Loco Translate: par Tim Whitlock – 2.0.14 MailChimp for WordPress: par ibericode – 4.1.5 Newsletter: par Stefano Lissa & The Newsletter Team – 4.9.9 Slider Revolution: par ThemePunch – 5.4.2 Marketica Addons: par TokoPress – 4.1.1 WC Vendors - Stripe Commissions & Gateway: par WC Vendors – 1.0.4 WC Vendors: par WC Vendors – 1.9.12 WooCommerce Simple Frontend Submission: par XtensionPress – 1.2 Widget Importer & Exporter: par churchthemes.com – 1.4.5 Simple Registration for WooCommerce: par Astoundify – 1.4.0 WooCommerce: par Automattic – 3.1.1 Importateur WordPress: par wordpressdotorg – 2.0.2 Yoast SEO: par L’équipe Yoast – 4.8 ### Settings ### API Enabled: ✔ Force SSL: – Currency: EUR (€) Currency Position: right Thousand Separator: Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Base boutique: #2720 - /shop/ Panier: #2428 - /cart/ Commande: #2441 - /checkout/ Mon compte: #2442 - /mon-compte/ ### Theme ### Name: Marketica WP Version: 4.1.1 Author URL: http://www.toko.press Child Theme: ❌ – Si vous modifiez WooCommerce sur un thème parent que vous n’avez pas construit personnellement nous vous recommandons d’utiliser un thème enfant. Voir : Comment créer un thème enfant WooCommerce Support: ✔ ### Templates ### Overrides: marketica-wp/woocommerce/archive-product.php marketica-wp/woocommerce/cart/cross-sells.php marketica-wp/woocommerce/content-product.php marketica-wp/woocommerce/content-product_cat.php marketica-wp/woocommerce/content-single-product.php marketica-wp/woocommerce/global/wrapper-end.php marketica-wp/woocommerce/global/wrapper-start.php marketica-wp/woocommerce/loop/pagination.php marketica-wp/woocommerce/loop/rating.php marketica-wp/woocommerce/single-product/product-image.php version 3.0.2 est obsolète. La version du noyau est 3.1.0 marketica-wp/woocommerce/single-product/product-thumbnails.php version 3.0.2 est obsolète. La version du noyau est 3.1.0 marketica-wp/woocommerce/single-product/related.php marketica-wp/woocommerce/single-product/title.php marketica-wp/woocommerce/single-product/up-sells.php marketica-wp/woocommerce/single-product.php Outdated Templates: ❌Apprenez comment mettre à jour
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04-04-2017 @ 15:59:16 – ===========================================================================================2551
04-04-2017 @ 15:59:16 – Processing Order: 2551
04-04-2017 @ 15:59:22 – Error: Your card was declined. Your request was in test mode, but used a non test card. For a list of valid test cards, visit: https://stripe.com/docs/testing.
04-05-2017 @ 12:42:29 – ===========================================================================================2553
04-05-2017 @ 12:42:29 – Processing Order: 2553
04-05-2017 @ 12:42:31 – Order Dues Array
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)
04-05-2017 @ 12:42:31 – Admin dues order data Array
(
[currency] => eur
[description] => market – Order 2553
[amount] => 100
)04-05-2017 @ 12:42:32 – ===========================================================================================2553
04-05-2017 @ 16:51:34 – ===========================================================================================2555
04-05-2017 @ 16:51:34 – Processing Order: 2555
04-05-2017 @ 16:51:35 – Order Dues Array
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04-05-2017 @ 16:51:35 – Admin dues order data Array
(
[currency] => eur
[description] => market – Order 2555
[amount] => 6000
)04-05-2017 @ 16:51:37 – ===========================================================================================2555
04-07-2017 @ 15:33:46 – ===========================================================================================2750
04-07-2017 @ 15:33:46 – Processing Order: 2750
04-07-2017 @ 15:33:48 – Order Dues Array
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(
[6] => Array
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04-07-2017 @ 15:33:48 – Admin dues order data Array
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[currency] => eur
[description] => K2 – Order 2750
[amount] => 100
)04-07-2017 @ 15:33:51 – ===========================================================================================2750
04-18-2017 @ 09:17:39 – ===========================================================================================2839
04-18-2017 @ 09:17:39 – Processing Order: 2839
04-18-2017 @ 09:17:40 – Order Dues Array
(
[4] => Array
(
[8] => Array
(
[vendor_id] => 4
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[1] => Array
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04-18-2017 @ 09:17:40 – Admin dues order data Array
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[amount] => 100
)04-18-2017 @ 09:17:42 – ===========================================================================================2839
04-19-2017 @ 16:34:33 – ===========================================================================================2876
04-19-2017 @ 16:34:33 – Processing Order: 2876
04-19-2017 @ 16:34:33 – Please make sure your card details have been entered correctly and that your browser supports JavaScript.
04-19-2017 @ 16:34:33 – Error: Please make sure your card details have been entered correctly and that your browser supports JavaScript.
04-19-2017 @ 16:34:46 – ===========================================================================================2876
04-19-2017 @ 16:34:46 – Processing Order: 2876
04-19-2017 @ 16:34:48 – Order Dues Array
(
[4] => Array
(
[12] => Array
(
[vendor_id] => 4
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04-19-2017 @ 16:34:48 – Admin dues order data Array
(
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[description] => K2 – Order 2876
[amount] => 100
)04-19-2017 @ 16:34:50 – ===========================================================================================2876
04-24-2017 @ 16:03:54 – ===========================================================================================3582
04-24-2017 @ 16:03:54 – Processing Order: 3582
04-24-2017 @ 16:03:55 – Customer ID: cus_AQorhH5vIWO6Bs
04-24-2017 @ 16:03:55 – Order Dues Array
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[4] => Array
(
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[1] => Array
(
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))
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04-24-2017 @ 16:03:55 – Admin dues order data Array
(
[currency] => eur
[description] => K² – Order 3582
[amount] => 100
)04-24-2017 @ 16:03:57 – ===========================================================================================3582
05-01-2017 @ 18:34:12 – ===========================================================================================3619
05-01-2017 @ 18:34:12 – Processing Order: 3619
05-01-2017 @ 18:34:13 – Please make sure your card details have been entered correctly and that your browser supports JavaScript.
05-01-2017 @ 18:34:13 – Error: Please make sure your card details have been entered correctly and that your browser supports JavaScript.
05-01-2017 @ 18:35:16 – ===========================================================================================3619
05-01-2017 @ 18:35:16 – Processing Order: 3619
05-01-2017 @ 18:35:17 – Order Dues Array
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(
[vendor_id] => 13
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[1] => Array
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))
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05-01-2017 @ 18:35:17 – Admin dues order data Array
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[currency] => eur
[description] => K² – Order 3619
[amount] => 5000
)05-01-2017 @ 18:35:19 – ===========================================================================================3619
05-18-2017 @ 15:40:34 – ===========================================================================================3659
05-18-2017 @ 15:40:34 – Processing Order: 3659
05-18-2017 @ 15:40:36 – Order Dues Array
(
[13] => Array
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[20] => Array
(
[vendor_id] => 13
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(
[vendor_id] => 13
[product_id] => 3615
[commission] => 45
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[total] => 45
))
[1] => Array
(
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[product_id] => 3567
[commission] => 0.25
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[tax] => 0
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)[21] => Array
(
[vendor_id] => 1
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[commission] => 5
[shipping] => 5
[tax] => 0
[qty] => 1
[total] => 10
))
)
05-18-2017 @ 15:40:36 – Admin dues order data Array
(
[currency] => eur
[description] => K² – Order 3659
[amount] => 5600
)05-18-2017 @ 15:40:41 – ===========================================================================================3659
05-18-2017 @ 15:51:33 – ===========================================================================================3661
05-18-2017 @ 15:51:33 – Processing Order: 3661
05-18-2017 @ 15:51:33 – Customer ID: cus_AgBEaQhXdbHvxn
05-18-2017 @ 15:51:33 – Order Dues Array
(
[13] => Array
(
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(
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[tax] => 0
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[1] => Array
(
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[commission] => 5
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[tax] => 0
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05-18-2017 @ 15:51:33 – Admin dues order data Array
(
[currency] => eur
[description] => K² – Order 3661
[amount] => 5000
)05-18-2017 @ 15:51:38 – ===========================================================================================3661
07-10-2017 @ 10:32:49 – ===========================================================================================3762
07-10-2017 @ 10:32:49 – Processing Order: 3762
07-10-2017 @ 10:32:49 – Customer ID: cus_AgBEaQhXdbHvxn
07-10-2017 @ 10:32:49 – Order Dues Array
(
[13] => Array
(
[27] => Array
(
[vendor_id] => 13
[product_id] => 2540
[commission] => 0.9
[shipping] => 0
[tax] => 0
[qty] => 1
[total] => 0.9
))
[1] => Array
(
[27] => Array
(
[vendor_id] => 1
[product_id] => 2540
[commission] => 0.1
[shipping] => 0
[tax] => 0
[qty] => 1
[total] => 0.1
))
)
07-10-2017 @ 10:32:49 – Admin dues order data Array
(
[currency] => eur
[description] => K² – Order 3762
[amount] => 100
)07-10-2017 @ 10:32:52 – ===========================================================================================3762
07-10-2017 @ 10:42:44 – ===========================================================================================3764
07-10-2017 @ 10:42:44 – Processing Order: 3764
07-10-2017 @ 10:42:44 – Customer ID: cus_AgBEaQhXdbHvxn
07-10-2017 @ 10:42:44 – Order Dues Array
(
[13] => Array
(
[29] => Array
(
[vendor_id] => 13
[product_id] => 2540
[commission] => 0.9
[shipping] => 0
[tax] => 0
[qty] => 1
[total] => 0.9
))
[1] => Array
(
[29] => Array
(
[vendor_id] => 1
[product_id] => 2540
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[tax] => 0
[qty] => 1
[total] => 0.1
))
)
07-10-2017 @ 10:42:44 – Admin dues order data Array
(
[currency] => eur
[description] => K² – Order 3764
[amount] => 100
)07-10-2017 @ 10:42:45 – Error: This API call cannot be made with a publishable API key. Please use a secret API key. You can find a list of your API keys at https://dashboard.stripe.com/account/apikeys.
07-17-2017 @ 10:04:02 – ===========================================================================================3779
07-17-2017 @ 10:04:02 – Processing Order: 3779
07-17-2017 @ 10:04:02 – Customer ID: cus_AgBEaQhXdbHvxn
07-17-2017 @ 10:04:02 – Order Dues Array
(
[21] => Array
(
[31] => Array
(
[vendor_id] => 21
[product_id] => 3767
[commission] => 0.9
[shipping] => 0
[tax] => 0
[qty] => 1
[total] => 0.9
))
[1] => Array
(
[31] => Array
(
[vendor_id] => 1
[product_id] => 3767
[commission] => 0.1
[shipping] => 5
[tax] => 0
[qty] => 1
[total] => 5.1
))
)
07-17-2017 @ 10:04:02 – Admin dues order data Array
(
[currency] => eur
[description] => K² – Order 3779
[amount] => 600
)07-17-2017 @ 10:04:03 – Error: This API call cannot be made with a publishable API key. Please use a secret API key. You can find a list of your API keys at https://dashboard.stripe.com/account/apikeys.
Si vous aimez WooCommerce merci de nous laisser une notation ★★★★★. Un grand merci d’avance ! Obtenir la version 4.8.1Thanks for your patience
Augustin
August 15, 2017 at 8:30 am #73573WC Vendors Support
ParticipantYou need to use SSL. http & stripe will not work. https and stripe will work.
August 16, 2017 at 4:51 am #73673Le fur
ParticipantHi
Yes i know but my https url works fine : https://brenda2.com/
I know that there is a SSL error but i don’t understand why …
I use this certificat the Let’s Encrypt by ovh : https://www.ovh.com/fr/hebergement-web/ssl_mutualise.xml
August 16, 2017 at 5:48 am #73681Le fur
ParticipantIt works, i had to regenerate another time my ssl, i don’t kow why…
I have an other question ? Sorry
I boutgh stripe gateway commission, i looked your tutorial. My plugin is active, only stripe payment is active on woocommerce settings, but when i want’s to configured commissions, there is no stripe parameters only paypal. see in attached file
Thanks for your anwser
Augustin
August 16, 2017 at 12:20 pm #73723Anna
MemberHello,
Those configurations on that page are only for paypal adaptive payments.
Stripe Commissions & Gateway plugin settings are located here: wp admin > woocommerce > settings > checkout > stripe connectHowever—- Stripe connect is ONLY instant payments- no scheduled or manual. Only instant split of commissions at checkout– the admin commission to the admin Stripe account, and the vendor’s commission to the vendor’s Stripe account.
August 17, 2017 at 5:47 am #73997Le fur
ParticipantThanks for your anwser…
But i made some test and vendors not receiving the commission, only the admin .
Vendor is connected and i think wc vendors settings are fine …August 25, 2017 at 7:44 am #77383Le fur
ParticipantDear Again
I still have some pb with stripe gateway parameters..
First i’m working in TEST mode with stripe
1. Vendors connection :
When i’m going to vendors admin click on connect to stripe, everything goes correctly, they ask for my stripe account, i log in and after i’m redirected… But when i comeback to my admin settings, it says that i’m not connected …2. Vendors commission :
It’s probably because of the first problem, but when i try to test my website, i buy a product form to the vendors, evrything is ok.. In my vendors webiste dashbord i have the sale and the commission informations (cf attached file) but when i’m going to my vendors stripe account i don’t have the commissionThanks for your quick anwser
Augustin
August 28, 2017 at 10:32 am #77526Le fur
ParticipantDear i don’t have any answer from you, could you help me please ?
ThanksAugustin
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