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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #8301
    Simone Berliat
    Participant

    Hi every one.

    I am looking to remove vendors shop description from my vendors dashboard but I cant find “wc-vendors” folder in here “/wp-content/themes/YOURTHEME/wc-vendors/” my wp theme is travelify.
    Do I have to create a new folder?

    I have done that but following your instruction here I can’t change it.

    Can you help me?

    Thanks

    #8302
    WC Vendors Support
    Participant

    Yup, if the wc-vendors folder in your theme folder does not exist, create it.

    #8352
    Simone Berliat
    Participant

    Hi.

    I did it. I create a new folder “wc-vendors” in my theme and add folders and files like you say in the article and than just removed the “shop description” template from dashboard/settings, but the template is still available in the vendors dashboard. (loging in as vendor of course)

    Any other advise?

    Simone

    #8353
    Jamie
    Keymaster

    Hi Simone,

    Did you copy the files from the templates folder in the plugin? Are you able to confirm that the template files are actually working? You can do this by just adding a H1 header in the settings.php template.

    You need to remove everything from line 31 to line 42 of settings.php for this to work.

    It should be located in wp-content/themes/travelify/wc-vendors/dashboard/settings/settings.php .

    cheers,

    Jamie.

    #8397
    Simone Berliat
    Participant

    Hi Jamie.

    Yes I copyed all files from the templates folder.
    I added a H1 header in the travelify/vc-vendors/t
    emplates/dashboard/settings/settings.php files and I removed lines from 31 to 42 but it seems the template files are not connected to my theme travelify.

    Maybe the wc-vendors templates I have to modify are located in a different folder!?

    Any ideas?

    Perhaps I have to remove templates from wc-vendors plugin’s folder?

    Cheers

    Simone

    #8398
    WC Vendors Support
    Participant

    wp-content/themes/travelify/wc-vendors/dashboard/settings/settings.php – CORRECT!

    wp-content/themes/travelify/wc-vendors/TEMPLATES/dashboard/settings/settings.php – INCORRECT!

    🙂

    #8481
    Simone Berliat
    Participant

    Hi Ben.

    Yes I corrected it but it doesn’t work… the shop template is still there.

    Any other advise??

    thx

    Simone

    #8484
    WC Vendors Support
    Participant

    Hi Simone,

    “I added a H1 header in the travelify/vc-vendors/templates/dashboard/settings/settings.php”

    You have two typos there. vc-vendors should be wc-vendors. And the /templates should not be there.

    If the template is in the right directory, it will load any changes as the custom templates are called first, and if those custom templates dont exist, then it loads the default ones.

    Ben

    #8517
    Simone Berliat
    Participant

    HI

    Path is fine but I got what is the problem.

    I need the template removed from the back office dashboard not just the front office.

    removed from here

    is it possible?

    Simone

    #8554
    Simone Berliat
    Participant

    Hi Ben.

    Thank you for your information, they are really handy.

    With those quotes do I remove all the dashboard vendors page right!?

    I am interested to remove just the shop description section.

    Is it possible.

    Thanks

    Simone

    #8562
    Simone Berliat
    Participant

    Ho Ben.

    Ok I got it.

    thank you very much for your precious help.

    😉

    Simone

Viewing 11 posts - 1 through 11 (of 11 total)
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