Home Forums WC Vendors Pro Support Vendor's Dashboard Settings not saving

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #36809
    HADI
    Participant

    Hi, I’m having a weird issue here where 1 vendor’s dashboard setting can not be saved. When pressing enter at a field/text field or click save changes doesn’t do anything (page static, not refreshing and nothing is saved). All other features like in the Order tables and edit or add product is functioning well.
    And by 1 vendor, I mean other vendor have no issue with this. However, since it’s still in development, there’s only about 3 or 4 vendor account in my site. Saving from admin backend (at edit user profile) is fine.
    I actually faced this issue before on my local development site, but I thought it has something to do with local server issue or something, but now, the issue cropped up in my live site. Anybody facing this issue?
    I’ve tried disable all the modification I’ve done, but still it’s not saving (for that vendor account’s settings).

    #36815
    HADI
    Participant

    Nevermind, I’ve figured it out. It had something to do with incorrect input at the social account part of the setting (i just put vendor name at the facebook social input). Things are working well now.

Viewing 2 posts - 1 through 2 (of 2 total)
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