Hi Glenn,

I don’t see any attachment on your forum post, could you please re-send the screenshot?

Ben

I’ve had a similar error a couple of times when it logged me out without me realising or being told I’d been logged out.

I doubt it’s logging them out, it’s moreso checking if their login has expired, and thus doing the redirection.

If you want to have fun:

add_filter( 'auth_cookie_expiration', 'keep_me_logged_in_for_1_year' );
function keep_me_logged_in_for_1_year( $expirein ) {
    return 31556926; // 1 year in seconds
}

and then it wont bug them for a full 12 months 🙂

I’m on dialup Internet while at my mother in laws house till Friday morning. Yes, dialup Internet. 🙂 It takes me 2 minutes to load wcvendors.com let alone try a meeting. 😉 Not even enough bandwidth for the sound of a bird chirping.

..and I’m back home now. Admin username/pass and vendor username/pass plus your website URL as a private reply, I’ll check out what I can. Please include an exact step by step of what exactly to do to replicate this problem. If I can’t replicate it……..

I know Ben would have tried deactivating your plug ins, but just letting u know that I had the same error when I had a picture avatar plug in. It wouldn’t let anyone upload pics and gave the same error.

You have a NEW test account? Or some old account that existed already? Create a NEW account. 🙂

http://www.lendmeyourgear.com/product/test-product-ben-wcv/ — Created using the Pro Dashboard last night.

http://www.lendmeyourgear.com/product/another-new-product/

I just created another product on your site, it still works fine for me. Something’s up with your WordPress install if you’re still having issues. At this point, I’d suggest contacting your webhosting company to see if something is wrong with your server config, or start asking WordPress why someone would get logged out when using the media uploader. Remember — the media uploader is part of WordPress, not WC Vendors.

Or, wipe the database and start from scratch and see if that helps, but that’s a pretty drastic approach as a last resort. Something in there is messed up, the big question is what.

All that code does is check if there’s a file to upload. Nothing more nothing less.

Hi Glenn,

You should not deactivate your license key on your main site. Keep it active. On a dev site such as your new subdomain, you can install and activate Pro, but don’t activate the license key. It’ll give you a warning message, but you can safely ignore it. Activation only tells us what sites are legit to provide support to, and provides you with plugin updates. The entire actual plugin still works 100%.

If it does not work on your new subdomain — Congrats! You’ve debugged the problem. The problem is Bluehost. Most likely they are doing something that is destroying your temporary session files. Since Bluehost sucks donkey balls, I’d strongly advise switching webhosting companies to pretty much anywhere else.

As a gentle reminder — WC Vendors offers webhosting. It’s $249 per year, paid up front. Most hosting companies put a few THOUSAND websites on one server. We have no more than 20 on ours. If you are happy with WCVendors.com’s uptime and speed, that’s the speed you’d get, too, since it’s the same exact enterprise webserver. I can even help transfer your site over by moving the databases and all the files and your DNS records and such.

We’ve moved a few of our other WC Vendors customers over to our servers from Bluehost before. BlueHost modifies the WordPress core with all these additional checks and forces them on you. We literally have to go in and wipe them out line by line in your config files, removing the additional PHP files they force inject, and then your site works on a new webhosting platform. Why does BlueHost do this? I don’t know. But they do, it’s weird, and it’s a nightmare mess.

Sure, you can do that too. You’d want to wipe the database by emptying it entirely first, of course, as the database holds the data, and the /www/ holds your files. Feel free to nuke away! Since your site is brand new with no customers and no orders, it would probably be the best route.