Home Forums WC Vendors Free Support WC Vendors doesn't appear under WooCommerce Tab on Left Nav

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #10316
    kmodi85
    Participant

    Hi Ben,

    I am using WordPress 4.3.1. I have installed and network activated the WC Vendors plugin. But i don’t see wc vendors listed under the WooCommerce on left panel.

    Can you please help me with that?

    Fyi, i have also have WP Marketplace plugin active. I tried disabling that but that didn’t work.

    Thanks,
    Krunal

    #10333
    WC Vendors Support
    Participant

    WC Marketplace is nothing but stolen code from WC Vendors. DualCube is a company that simply steals other plugins, hacks away at them to rename stuff, and then calls them their own. Why would you have two multi vendor plugins active? Get rid of that crap. 🙂

    #10336
    kmodi85
    Participant

    Hi Ben,

    I have deactivated the WC Marketplace but still i don’t see WC Vendors listed on WooCommerce Tab.

    Thanks,
    Krunal

    #10342
    WC Vendors Support
    Participant

    Hi Krunal,

    Got a screenshot?

    You should see wp-admin > WooCommerce > WC Vendors without any issue. It’s not under wp-admin > WooCommerce > Settings, it’s under wp-admin > WooCommerce > WC Vendors.

    #10426
    kmodi85
    Participant

    Hi Ben,

    I tried to attach the screenshot but i don’t know how to attach here.

    But as i said i don’t see wc vendors anywhere in wp-admin > WooCommerce.

    Since i removed WC Marketplace, my site behaves differently now. I don’t see see anything under vendor’s dashboard other than short codes.

    Please help me.

    Thanks,
    Krunal

    #10427
    WC Vendors Support
    Participant

    Is your site live and active with members, products, and orders? If the answer is no, it sounds like WC Marketplace has turned your site into a big turd. No surprise, since they cant even code basic PHP and only steal code from us and break things along the way.

    We can help you debug it, but it’s going to be $49/hr to login and fix things. Might be faster for you to just start fresh. Install WordPress, install and configure WooCommerce, and then install and configure WC Vendors and then your theme.

    #10428
    kmodi85
    Participant

    Yes it is active with products. I tried deleting the wc vendors and readded it. But still it does not appear on woocommerce.

    Is there any other way to resolve this?

    If no then i would start all the things fresh.

    Thanks,
    Krunal

    #10430
    WC Vendors Support
    Participant

    A screenshot would help of course. 🙂 Upload it to imgur.com and just paste the link here. Set as a private reply.

    #10431
    kmodi85
    Participant

    Here you go,

    Thanks,
    Krunal

    #10432
    WC Vendors Support
    Participant

    Private reply with an admin username/pass and your site URL. I’ll see if it’s something quick to fix.

    #10438
    WC Vendors Support
    Participant

    Hi Krunal,

    Aah, you’re Multisite. WooCommerce is not Multisite compatible, and as such, WC Vendors is not either. You want to run a single site installation of WordPress. Do that, and you’re good to go. 🙂

    Ben

    #10642
    kmodi85
    Participant

    Hi Ben,

    I just converted my wordpress site to single install and now i can see the WC Vendors under WooCommerce. But i am not able to login with my users ids (which i have created to make sure registration is working fine). I am able to signup as new user but when i login it doesn’t work.

    Can you please help me with that?

    Thanks,
    Krunal

    #10676
    kmodi85
    Participant

    when i say i login means when i login to my website through user id other than my admin id. This user id was created by me to check if the registration process works without any issues.

    By the way now i am able to login with that user id which i have signed up for but when i signed up, i didn’t get any welcome message for new account creation. Also when i changed the role of that user to Vendor (from WP Admin) then also i didn’t receive the email that your vendor account is approved.

    I verified under the WooCommerce > Settings > Emails > New Account , checkmark is enabled.

    Krunal

    #10677
    WC Vendors Support
    Participant

    Hi Krunal,

    If emails arent being sent, usually that’s because the email you are sending from isnt good. A lot of people make the mistake of sending from @gmail.com and such, which is unauthenticated as you so they get trashed/spammed.

    If you are unable to login with usernames you’ve created, you’ve got some funky WordPress issue going on, it wouldnt be WC Vendors related at all…….

    Ben

Viewing 14 posts - 1 through 14 (of 14 total)
  • The forum ‘WC Vendors Free Support’ is closed to new topics and replies.
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