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- This topic has 21 replies, 2 voices, and was last updated 6 years, 8 months ago by
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Hello
I have an issue regarding the ‘pay now’ and ‘instant pay’ buttons on the checkout page of WC Vendors. I have had a good look online at various forums/knowledgebase for a solution to this problem, however I am still stuck unfortunately (and am starting to become a bit confused).
The message ‘Invalid UserId’ appears even though I have an Application ID and the enable paypal adaptive payments box ticked.
My paypal account is working fine as I have not had any issues with receiving payments in the past.
Please could you advise on how I can get this working when you get the chance?
Many thanks
Hello,
Which are you using for paying commission to your vendors- the “NOW” choice or “instant”?
Now is for using paypal mass pay to pay all due commission to all vendors right now. A one time payment right now to all vendors.
Instant means that commission is paid to the vendor’s paypal at the time of checkout.Hi Anna
At the moment I’m trying to use the instant.
I have just checked created a new business paypal account and it gives me 2 options for setting up:
A. Work with partner that’s already integrated with paypal.
B. Add paypal checkout yourself using our APIs.I assume I need to choose the second option?
Hello,
Have you already applied for PayPal Adaptive Payments?
For the paypal business account.. I believe you’d choose the first option if you plan to use PayPal Adaptive Payments.Hi
I don’t think I’ve applied for Paypal Adaptive Payments yet, but I do have an application ID for Live Payments.
Regarding the business account – the attached photo shows the current screen that I’m on:
@WILLE
Yeah they are confusing, I understand..
Here is our article on setting up PayPal Adaptive Payments: https://www.wcvendors.com/kb/configuring-paypal-adaptive-payments/
Granted it is a little dated and the screens do look a bit different.You need the NVP/SOAP API choice.
If paypal tells you that Adaptive Payments is depreciated, it IS, but still being used. Tell them you want it anyway.
You want to use PARALLEL payments, not chained payments, when filling out the adaptive payments application. The screenshots in our article should help guide you to the right choices for the application.
Let me know if you need further help.
Hi – thanks very much for the reply. Very useful indeed.
1. I didn’t see the screen with the option of choosing REST or NVP/SOAP API apps (I had a good look), however I did follow the rest of the guide, including selecting parallel payments on the adaptive payments section.
2. I now have a conditionally approved Sandbox ID and Live App ID.
3. I also had my business account verified.
4. When I go back to Pay Pal Business set-up, I’m faced with the same page as seen in the screenshot I sent in the previous message. Please could you advise me on what I need to do next?
Thanks once again.
@fervous Hi, did you receive the last message (sent 4th August)?
Well?
Why do you ignore my messages? I’m asking a question like everyone else, which I’m sure you could answer almost instantaneously.
Really doesn’t make any sense!
Hello,
No I was not ignoring you..
In the screenshot you show in your post above, it gives you the choice of NVP/SOAP API.. that is the one which you will want to choose for PayPal Adaptive and WC Vendors.
https://www.paypal-apps.com/If you have already gone through that, your business account is approved, you’ve applied for PayPal Adaptive, received approval and now you have a PayPal App ID for Adaptive payments, then you are ready to set up your paypal adaptive payments.
to do so, you go to:
wp admin > woocommerce > settings > checkout > paypal adaptive payments .. enable adaptive payments (checkbox) and enter your credentials.Then you also will go to: wp admin > woocommerce > wc vendors > payments and set your payments for the vendors (instant, manual or scheduled).
Hello,
For the customer to use paypal adaptive payments, just keep the other paypal that you see in the woocommerce checkout settings inactive/disabled ( wp admin > woocommerce > settings > checkout ). Only activate paypal adaptive payments on your site. Then when customers pay for their purchases using paypal, they will use the adaptive payments gateway, not the standard paypal gateway, and your vendors can then be paid at checkout.Hi
Thanks very much for the reply.
I have attached a screenshot:
Top half is paypalap only ticked, bottom half is an order placed with just the pay with paypal option.
Is this correct?
Will
Hi fervous
Unfortunately it didn’t work. Can I ask:
On WooCommerce > Settings > PayPal Adaptive Payments, which email do I enter in the ‘PayPal Email’ area in the Live Credentials section? Do I enter the shop owner’s or mine (the vendor’s)?
Will
Hello,
On WooCommerce > Settings > PayPal Adaptive Payments, which email do I enter in the ‘PayPal Email’ area in the Live Credentials section? Do I enter the shop owner’s or mine (the vendor’s)?
You enter the admin email. *YOUR* email, the site admin email, which you use for the paypal adaptive payments/paypal business account that you use.
The vendor enters their email in their store settings.
For the second error there– Are you trying to test with your own paypal account as a vendor or customer while testing a transaction? Do not use your own paypal account to test as a vendor or as a customer. use another email- *not* the same one you have entered for your paypal adaptive payments.
Hi fervous
Actually, no email was used at all!
The checkout form on WooCommerce was overwritten so that the customer only needs to enter their name and phone number (all other details eg address, email, postcode were made optional fields).
In this case, the customer entered their name and phone number, followed by the pay now button (for paypal adaptive payments), then that error message appeared.
Does the customer have to enter an email to use paypal adaptive payments?
What if they want to pay by card instead?Will
Hello,
I think we may have some confused communication..
I meant, did your test transaction (shown in the screenshot above, with the error) involve a product form a vendor that is using the same paypal email that you, as site admin, have associated with your admin paypal adaptive payments credentials?
The customer doe snot have to use their paypal email until they get to the paypal screen for payment, no. Or they can just use a credit card.I was referring to the vendor’s email. The vendor of the product that was being purchased. Sometimes that error shown in your screenshot will happen when the vendor’s paypal email and the site admin’s paypal (paypal adaptive payments) email are the same.
Essentially are you trying to test transactions using your own paypal account for the site admin and the vendor both?
Hi
No – the emails are different.
Email 1 = shop owner’s email
Email 2 = vendor’s email
Email 3 = paypal ap emailI made a test purchase on normal paypal using email 3 and that seemed to work fine. I also double checked that all the credentials entered were correct.
Do you think it’s possible that I set up the adaptive payments incorrectly?
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