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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #62351
    Dan Radulescu
    Participant

    Hi,

    It seems my license expired few days ago and I had no chance to download the latest version (v1.4.0 released April 6, 2017). Can you please tell me how to download this version?

    In meantime, I would like to know if you have a special renewal price for WC Vendors Pro.

    Thank you,
    Dan

    #62732
    Anna
    Member

    @darad
    Dan,
    We do not have special prices for WC Vendors Pro yearly license, no.
    A purchase provides one year of support and updates for WC Vendors Pro.
    Please private reply with your email address and I will send you the last Pro download that was available before April 6, 2017.
    We’ve had some updates since then that were important, so I would encourage you to please renew your 1 year license also. 🙂

    #62825
    Dan Radulescu
    Participant

    Hi Ana,

    For you and your customers (IMO) you must have a fidelity membership scheme as many others software developers has. I know you put a lot of effort developing your product but because you (maybe) are the todays’s leader in this segment (and you don’t have a fidelity membership or product discounts) you might be received as an ‘arrogant’ business by some people who need to renew their licenses. Anyway, you know better so I won’t argue with you on this point, just my thoughts…

    Please send me the download link at: dan2@exya.com

    Thank you,
    Dan

    #62872
    WC Vendors Support
    Participant

    Dan,

    I have no idea what that paragraph of nonsense was about.

    Our license is clear. Updates, and supports === $149 a year. Happy to provide you with both, once you re-purchase them.

    Ben

    #62921
    Dan Radulescu
    Participant

    Ben,

    What I am asking for is what I paid for. My subscription ends April 16th so IMO I am entitled to download all versions up to v1.4.0 (released April 6, 2017). Make sense to you?

    Dan

Viewing 5 posts - 1 through 5 (of 5 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
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